Systems Administrator I - Help Desk
AskITConsulting
Posted: February 27, 2017
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Quick Summary
Installs, configures, and supports a local area network, wide area network, internet system, computers, desktops and/or mobile devices. Performs necessary maintenance to support network availability. Installs, configures, and supports a local area network, wide area network, internet system, computers, desktops and/or mobile devices.
Required Skills
Job Description
Position : Systems Administrator I - Help Desk
Location : Atlanta,GA
Duration : 6 + Months
Complete Description: Job Description, Responsibilities, Standards, and Qualifications
Job Description and Responsibilities:
Installs, configures, and supports a local area network, wide area network, internet system, computers, desktops and/or mobile devices. Performs necessary maintenance to support network availability. Responsibilities include:
· Diagnoses hardware and software problems, replace defective components.
· Performs data backups and disaster recovery operations.
· Plans, coordinates, and implements network security measures in order to protect data, software, and hardware.
· Operates consoles to monitor performance of the computer systems and networks, and to coordinate computer network access and use.
· Performs routine network startup and shutdown procedures, and maintain control records.
· Designs, configures, and tests computer hardware, networking software and operating system software.
· Monitors network performance to determine whether adjustments are needed.
· Escalates problems to vendor and/or developer for advanced debugging or software correction.
· Evaluates of new technologies or solutions to improve service and efficiency of systems.
· Prepares user instructions and documentation for the installation and operation of software and software upgrades.
· Promotes inter agency cooperation by assisting DPS with the Enforcement systems used on HOT roadways: ELSAG, LPR, DPS Laptops, etc.
· Lead administrator on the agency’s physical security systems. Including cameras, DVRs, auditor of the badging system hosted by GBA.
Job Responsibilities & Performance Standards:
· Ability to troubleshoot hardware and software problems and develop solutions.
· Knowledge of the principles and practices of information technology.
· Ability to provide on-site and/or remote technical support.
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All your information will be kept confidential according to EEO guidelines.