System Test Engineering Manager

The System Test Engineering Manager is responsible for overseeing the testing of all products and systems created by GSSI while also providing day-to-day management for all members of the system test group. This job requires interacting productively with the entire engineering team to support all phases of the product life cycle, including new product development, new product introduction, and Sustaining Engineering.  Requires a thorough knowledge of all GSSI products such that they can comprehensively exercise all products efficiently and ensure that products meet design goals, manufacturing requirements, and customer expectations. This is a full‐time exempt position based out of GSSI's Nashua, NH office.

Job Responsibilities:

Manage, mentor, and develop members of the system test group

Own the overall test and verification strategy for new products, new features, bug fixes, and customer requests

Define and continuously improve QA processes, methodologies, tooling, quality gates, and release criteria to ensure product readiness

Ensure test coverage aligns with product risk, customer impact, and business priorities

Provide oversight for the development, execution, and maintenance of test plans for all products

Collaborate with engineering to define test strategies and plans for all relevant subsystems during development

Develop realistic test estimates to support product roadmaps and delivery commitments

Lead the development and adoption of automated testing strategies, including custom automation frameworks, test utilities, and system test stands

Ensure QA practices align with source control, continuous integration, unit testing, and build infrastructure best practices

Partner with IT and engineering to support build systems and creation of product installation images

Act as a key stakeholder in release decisions by communicating quality status and risk

Support customer support teams by assisting with complex or escalated technical quality issues

Use Jira Agile tools to plan, track, and manage testing activities, including test execution, defect tracking, and release reporting

Ensure accurate and timely updates of test status, defects, and quality metrics within Jira to support cross-functional transparency and agile delivery

Collaborate with product management and engineering using Jira workflows, dashboards, and reports to drive continuous improvement and informed decision-making

Education and Experience:

Minimum of a bachelor's degree in engineering or equivalent in experience

7+ years of experience in all phases of the project development life cycle

Experience with source control, building and tracking tools such as GIT, TFS, JIRA, etc.

Familiarity with performance testing, system profiling, and monitoring tools.

Knowledge of software testing standards and methods

Experience testing embedded systems and user interfaces.

Creative, resourceful, and innovative problem solver

Strong written and oral communication skills

Ability to work in a collaborative team environment

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, sit, and reach. The employee is occasionally required to bend, kneel, squat, climb, lift, and use fine motor skills. The employee must occasionally lift or carry a maximum of 30 lbs.