System Engineering Technician

Sustainable Talent is partnering with Nvidia a global leader who's been transforming computer graphics, PC gaming, and accelerated computing for over 25 years. We are looking for a System Engineering Technician to support our client's Colossus cloud Infrastructure team. This is a W-2 full-time contract based onsite in Santa Clara, CA. We offer competitive pay $50/hr - $60/hr based on factors like experience, education, location, etc. and provide full benefits, PTO, and amazing company culture!

As an Engineering Technician you will join the team responsible for maintaining and optimizing our Colossus cloud infrastructure, including data centers and labs. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for ensuring the reliability and efficiency of our infrastructure. In this role, you will be faced the challenge of providing a test-bed for our developers to test software on various NVIDIA hardware before releasing them. Additionally, collaborate with Infrastructure Engineers, installing and maintaining Windows/Linux platforms and using creativity while finding solutions. We expect things to break in these DCs/labs, as the software is mostly low level device drivers, and the bugs in them do break boards and GPUs. Our labs run more than 100,000 tests per day and is part of a DevOps pipeline that needs constant supervision, tracking, monitoring and break-fix.

What you'll be doing:

• Assist in the installation, configuration, and deployment of new hardware and software components.

• Conduct regular inspections and audits of infrastructure components to identify and address potential issues proactively.

• Collaborate with cross-functional teams to implement and test new technologies and solutions.

• Document maintenance activities, troubleshooting procedures, and system configurations.

• Participate in on-call rotation and respond to emergency situations as needed.

• Handling Labs and Datacenters using DCIM Tools, spreadsheets and task tracking tools.

• Your responsibilities will also include defining standards in labs to keep them safe, clean and organized.

• Perform routine maintenance tasks on servers, networking equipment, and other infrastructure components in data centers and labs.

• Troubleshoot hardware and software issues to ensure uninterrupted operation of critical systems.

• Deploy test boards that run automated tests from a Software Developers and triage and root cause board issues which are not due to hardware or software issues but, that potentially have test setup issues.

• Remove and redeploy boards that need software and/or hardware upgrades from board engineers in a regular cadence.

• Work closely and pro-actively with other engineering teams such as system architects, chip and board designers, software/firmware engineers, HW/SW QA teams and Applications engineering teams to drive design, development, debug and release of next generations products.

• Take active part in procurement decisions for Lab by choosing from various options available, getting test copies and doing proof of concepts and then providing recommendations.

• Collect data for critical metrics for the lab and track progress.

What we need to see:

• Associates or Bachelors Degree in a Tech related Major or 4+ years of equivalent experience in a Lab or Datacenter environment.

• 5+ years of experience in data centers or large engineering labs.

• Familiarity with SCMs like GIT/Perforce.

• Proficiency in DCIM (Nautobot, etc.) and scripting (shell, Python, Ansible).

• Working knowledge of protocols/services like TCP/IP, DNS, NFS, SSL, etc.

• Experience with Windows, Linux, and Mac operating systems.

• Hands-on experience with PCBs, GPUs, and system deployments.

• Strong interpersonal, written, and verbal communication skills, with the ability to convey complex ideas clearly and effectively

• Strong problem-solving skills and a collaborative spirit.

• Ability to perform well at work without requiring constant manager supervision.

• Ability to do deploy and cable servers and test equipment.

• Proven experience working with data center infrastructure, including servers, storage systems, and networking equipment.

• Strong knowledge of hardware components

• Basic user level understanding of Unix/Windows, and Networking with Enterprise Switches and Routers.

• Skills to work with teammates of various abilities and experiences.

• Ability to find tasks where you need help from sys-admins and communicate those, coordinate with them to integrate those solutions

• Perseveration to debug a hard problem and out of box thinking to seek those.

• To be successful in this position, you should have a love of working with close-knit, multi-disciplinary teams, and enjoy hands-on work with state of the art platforms.

Ways to stand out from the crowd:

• Knowledge of DC infrastructure with an emphasis on liquid cooling.

• Lab/Datacenter Procurement Experience.

• Experience with handling PDUs and Power in Labs.

• System administrator level experience on Unix/windows and knowledge of scripting to automate workflows (bash/python).

• Basic knowledge of Git/Perforce to check-out, edit and check-in scripts.

• Ability to write SQL queries to get data from MySQL DBs.

• Energetic, enthusiastic, and the understanding of what it takes to get the team to the finish line.

• Willing to go the extra mile to get the job done!

• This position is onsite full time, and will require local travel to DCs within Santa Clara.

Sustainable Talent is a M/F+, disabled, and veteran equal employment opportunity and affirmative action employer.