System Engineer, Production Support

A CAREER WITH POINT72’S TECHNOLOGY TEAM
As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.
Our Technology Infrastructure Team engineers and operates the foundational technology platforms that power our firm’s applications and businesses. Our disciplines span a broad array of technologies from datacenter infrastructure to large scale cloud services, with the shared goal of providing the most reliable, performant, modern technology platforms to improve time-to-market for our business. We also deliver end-user technology solutions to support the evolving collaboration, and productivity needs of our global teams. Our team focuses on innovation and challenging the current state of our infrastructure technology in a fast-paced, dynamic, and collaborative working environment.

WHAT YOU’LL DO
• Actively monitor the Linux team’s incident/request queue, set prioritization, and process tickets in a timely manner
• Perform production changes while adhering to change management guidelines
• Install, configure, and troubleshoot Linux servers and related hardware/software components
• Perform in-depth analysis for post impact resolution, RCA, remedial actions, and problem management
• Manage and troubleshoot AD integrated authentication on Linux servers
• Manage and troubleshoot existing Ansible playbooks used for configuration management across the Linux environment
• Collaborate cross-functionally to monitor system performance, analyze system logs, and proactively address issues
• Create and maintain system documentation including configuration guides, standard operating procedures, and troubleshooting steps

WHAT’S REQUIRED
• 3-5+ years of experience Linux Administration in a production environment
• Experience with infrastructure as code concepts (Terraform, Ansible, Puppet or similar)
• Experience in authentication, privilege management, and integration with Active Directory
• Familiarity with Ansible for automation and configuration management
• Hands-on experience with Red Hat Enterprise Linux (RHEL) administration, including installation, configuration, performance tuning, and troubleshooting
• Experience with creating and maintaining remote mounts (CIFS/samba/NFS) for both client and server configurations
• Familiarity with local disk management as well as network-based storage concepts and related configurations (HBA, PowerPath, LVM, etc.)
• Experience in scripting languages like Bash or Python for automation and task scripting
• Understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, Kerberos, etc.)
• Excellent communication and interpersonal skills
• Commitment to the highest ethical standards

WE TAKE CARE OF OUR PEOPLE
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Health care benefits

• Generous parental and family leave policies

• Mental and physical wellness programs

• Volunteer opportunities

• Support for employee-led affinity groups representing women, minorities and the LGBT+ community

• Tuition assistance

ABOUT POINT72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit www.Point72.com/about.