System Engineer – Level 2

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

System Engineer – Level 2

On behalf on our client in the Inspection and Certification industry, Procom Services is looking for one System Engineer – Level 2. The candidate must have an up to date knowledge of current and emerging technologies: Windows Server, Active Directory and VMWare.

Systems Engineer – Level 2 Job Details

This position is responsible for maintaining a variety of wide area network based servers and systems in an enterprise environment on a daily basis.

· Solution and monitor wide area network file and print servers for capacity, utilization and performance

· Advanced system hardware/software troubleshooting as required

· Solution, install, implement and support complicated server platforms which may or may not include SAN/NAS sub-systems.

· Architect and deploy data backup and recovery solutions.

· Perform data backup and recovery processes in accordance with the company’s disaster recovery and business continuity strategies

· Contribute towards defining standard hardware requirements

· Work with internal and external customers to gather IT system then architect and deploy IT systems solutions.

· Maintain technical documentation of system/server inventory and technical specifications

· Perform security audits in accordance with the company’s IT security policy

· Participate in the Company’s asset management programs

· Perform security audits in accordance with the company’s IT security policy

· Work with internal and external customers via an IT service ticketing system.

· Troubleshoot and resolve escalated issue tickets

· Write effective technical documentation as assigned

· Ensure adherence to company IT standards for systems

· Ensure adherence to company IT process such as change management

· Keep abreast of current technology

· Perform other IT infrastructure work as required

System Engineer – Level 2 Mandatory Skills

· Associates Degree in Information Technology, or the equivalent in terms of education, experience and training

· Expertise with Microsoft Windows server operating systems

Experience with VMWare ESXI or other similar virtualization platforms.

Base knowledge of core Microsoft Server Services (etc: DNS/DHCP/WINS)

· Experience with server based system event monitoring

· Experience with HP Net-Server Hardware

· Experience with an enterprise level data archive & restore platform.

· Experience with remote support utilities (RDP/Term Services)

General understanding of networking topologies and network troubleshooting

· General understanding of virtualization, Clustering, DR/BCP best practices

· Exposure to Symantec End Point Protection or other similar anti-virus Protection suite

· General understanding of data center management techniques

Knowledge of SMS or other Asset Management Tool

Systems Engineer – Level 2 Nice to Have Skills

Knowledge of Microsoft SQL and/or Exchange is a plus

· Exposure to NAS/SAN technologies (Netapp Experience a ++)

Systems Engineer – Level 2 Start Date

October 2015

Systems Engineer – Level 2 Assignment Length

12 month + contract

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.