System Administrator L9 - Deadline 23/04/26

DESCRIPTION OF THE TASKS

Provision of IT Support services for the development and operation of the local IT environments

Collaboration with the ICT Team to manage and develop ICT centralized service

Installation, configuration and maintenance of servers' operating systems

Performing minor (patching) and major Operating System upgrades as requested, in compliance with the Commission IT security policies and best practices

Performing preliminary diagnosis of software and hardware problems, also in co-ordination with the central IT departments

Scripting & configurations in context of systems & infrastructure; install, configure and maintain system scripting procedures

Handling of backups and restore operations of systems & infrastructure; manage the specific SuFiA backup infrastructure

Administration of scientific users in line with ICT policies

Monitoring of and responding to system and application logs (error logs, disk checks, virus-malware checks)

Maintaining technical documentation

Provision of capacity planning analysis. Performing tuning activities when required

On demand restore customer files from the backup system

Maintain and monitor the storage systems (log analysis to ensure availability and correct performance)

Keep up to date the managed asset inventory

Coordinate with the IT services for the provisioning of users, hardware, network connectivity and software

Coordinate with JRC Helpdesk for the central IT service requests

Provide first level/second level user support to a community of about 20 users

Install, configure and maintain workstation's operating systems (Windows and Linux). Perform Minor (patching) and Major Operating system upgrades as requested

Administer Linux servers for: data gathering from external providers; databases; web applications. IT environment includes DBMS PostgreSQL, Docker, Apache, Liferay

Collaborate with other members of the ICT team to maintain and manage PostgreSQL centralized infrastructure

Interaction with the business analysts, customer, users, project leaders and the developers

Security administration and monitoring, in adherence to the security rules imposed by the Commission’s central security service (complemented by local rules where needed); under supervision of the LISO (Local Information Security Officer)

KNOWLEDGE AND SKILLS

•Very good knowledge of Ubuntu Linux

•Very good knowledge of Container management with Docker and Docker swarm management, pipeline, CI/CD, Gitlab server management

•Very good knowledge of WildFly

•Very good knowledge of monitoring tools

•Good experience with data backup/restore tools and practices for both database and operating systems

•Good knowledge of Web Servers

•Good knowledge of virtualisation tools and techniques

•Good knowledge of TCP/IP network management

•Knowledge of master-slave database concept (PostgreSQL)

•Knowledge on Ansible

•Ability to do basic scripting for automation

•Basic knowledge of application development environments

•Ability to draft basic conception documents, diagrams and reports

•Analysis and problem solving skills

•Ability to participate in technical meetings and good communication skills

SPECIFIC EXPERTISE

•at least 5 years of specific expertise in Linux system administration1

•at least 5 years of specific expertise in containerisation tools: Docker, Kubernetes

•Experience in Windows system administration

•Demonstrated experience in script programming (bash)

CERTIFICATIONS & STANDARDS:

ITIL® Certification

Level : 9

Delivery mode: Onsite (Ispra, Italy)

Deadline 23/04/26