System Administrator - (CT-FNC240719 006/01)
Xcellink Pte Ltd
Posted: July 19, 2024
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Quick Summary
As a System Administrator, you will be responsible for monitoring the dashboard and promptly escalating alerts and incidents 24/7. You will manage and resolve ITSM Incident tickets efficiently. You will execute basic and routine tasks such as running batch scripts and generating reports.
Required Skills
Job Description
As a multinational leader in the information technology and electronics industry, our Client is seeking a System Administrator to join their team.
The Role:
As a System Administrator, you will be responsible for the following:
• Monitor the dashboard and promptly escalate alerts and incidents 24/7.
• Manage and resolve ITSM Incident tickets efficiently.
• Execute basic and routine tasks such as running batch scripts and generating reports.
• Create and handle service and incident request tickets, following documented procedures.
• Perform basic system and network administration, including troubleshooting, patching, and alert monitoring.
• Collaborate with our technical team to document processes and co-develop the operations manual.
• Support process improvements and perform additional duties as assigned.
Requirements:
• Diploma in Electrical / Electronic / Computer Engineering / Information Systems
• Minimum of 1 year working experience is preferred.
• Possess basic working knowledge and hands-on experience in Windows Server administration and/or equivalent in other platforms.
• Ability to perform shift work covering 24 x 7 support operations.
• Good command of spoken and written English.
• Training will be provided to the candidate without relevant experience but displays aptitude to learn.
• Flexible and able to handle work pressure.
• Able to carry out multiple tasks.
• Takes own initiative to learn and pick up new learning fast.