System Administrator

Title: System Administrator

Location: Amsterdam, Netherlands

Type: Full-time

• Are you curious, excited by experimentation and always looking for a better way of doing things?

• Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space?

• Do you want to have the opportunity to be a key part of the team and help enable Modulrs growth in Europe?

If so, we would love to hear from you!

Who We Are

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site.

What You’ll Do

• Ensure new hires are set up for success by provisioning hardware, software and access from day one.

• Troubleshoot and resolve hardware, software and connectivity issues efficiently, both in person and remotely, acting as the primary on-site IT presence for the office.

• Respond to help desk requests and manage tickets through our ticketing system with a high level of professionalism and urgency.

• Assist in managing identity, access and endpoint configuration across Intune, Entra ID (Azure AD) and M365.

• Create and maintain high-quality documentation for technologies, workflows and processes to ensure effective knowledge sharing within the team.

• Support IT projects from conception through to delivery, including the rollout of new tools, SSO integrations and automation initiatives aligned with best-practice standards.

• Share insights and propose improvements to optimise IT processes and enhance the overall end-user experience.

Who You Are

What you’ll need

• A curious mindset and drive to explore how AI can make a real difference

• Strong troubleshooting skills across hardware (Windows, macOS, peripherals, AV equipment) and software (cloud-based tools, SaaS platforms)

• Comfort working in a scaling business, where time is critical and change is frequent

• An academic background in technology or business (beneficial but not essential)

• Ambition to work in a high-growth tech company

Nice to haves

• Experience automating tasks using scripting languages such as Python, PowerShell or Bash, and exposure to automation/orchestration platforms.

• Familiarity with standards such as ISO27001, Cyber Essentials, or the NIST Cybersecurity Framework.

What We Offer You

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.

• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.

• Flexible benefits - Over €1,000 per year to use however you like (add to your pension, use for travel, etc.).

• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.

• Holidays - 33 days annual leave (including bank holidays) plus your birthday off.

• Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels.

• Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business.

• Travel Commuting Allowance: We offer a commuting allowance to help cover the cost of traveling to our office

ModInclusion

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in.

By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing [email protected] - though this will withdraw you from consideration for the role.

By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing [email protected] – but please note that this means we will no longer consider you for the role you have applied for.