System Administrator

Optimiza

Amman, Amman Governorate, Jordan permanent

Posted: April 9, 2025

Required Skills

Job Description

Key Accountability

- Operating Systems: Windows, macOS, and basic Linux troubleshooting.

- Enterprise Applications: Hands-on experience managing and supporting Office 365, Active Directory, and enterprise collaboration tools (e.g., Teams, SharePoint, Zoom, VPN solutions, etc.).

- SCCM: Experience with deploying, managing, and troubleshooting SCCM for software distribution, patch management, and OS imaging.

- WSUS: Proficiency in configuring and managing WSUS for Windows updates.

- Citrix: Experience in supporting and managing Citrix environments (VDI, virtual applications, remote access solutions).

- Scripting: Proficiency in PowerShell, Bash, or other scripting languages for automation and administration.

- Project Management: Ability to manage IT projects, coordinate cross-functional teams, and oversee IT implementations.

- Networking: Basic knowledge of TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi, and VPN troubleshooting.

- IT Security: Understanding of endpoint security, antivirus software, multi-factor authentication (MFA), and access control policies.

- Helpdesk & ITSM Tools: Experience using ticketing systems

- IT Asset & Software Management: Knowledge of IT asset tracking, software licensing, and patch management best practices.

- Knowledge of cloud services (Azure, AWS, or Google Workspace).

- Knowledge of Windows 10 / WIN 11, Office 365, active directory, video conferencing,

- Familiarity with Problem Troubleshooting Techniques & Implementation of Automated Trouble Ticketing

Requirements:
Education & Experience

- Bachelor’s degree in computer science

- Minimum 3) Years of Professional Experience.

- Certifications MS- Endpoint Administrator Associate, Azure Fundamentals, Microsoft 365 are preferred.

- Knowledge of current technological developments/trends in area of expertise.

- Customer Service Oriented Personality.

- Ability to resolve customer complaints and concerns, and work under pressure. Ability to

- SCCM: Experience.

- WSUS: Experience

- Citrix: Experience

- communicate effectively, both orally and in writing English/Arabic

- Familiarity with Agile or ITIL methodologies.

- PMP (Project Management Professional), or ITIL Foundation are a plus...

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