Switchboard Operator I

PartneredStaffing-KellyServices

Mason, OH, United States contract

Posted: September 22, 2016

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Quick Summary

Switchboard Operator I is responsible for getting calls to the right place, with a focus on handling high-volume calls (88-92%) and ensuring a high level of customer satisfaction.

Required Skills

Customer Service Technical Savvy Phone Etiquette Call Routing Platform Strong Communication

Job Description

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

Kelly Services is currently seeking a Switchboard Operator I for one of our top Insurance clients in Mason, OH!

As a Switchboard Operator I placed with Kelly Services, you will responsible getting calls to the right place. 88-92% of the calls are HPA calls. Candidate needs to be technically savvy, have a strong phone presence and etiquette. Must also have strong customer service skills.

SUMMARY:

Why Kelly?

As a Kelly Services candidate you will have access to numerous perks, including:

Exposure to a variety of career opportunities as a result of our expansive network of client companies

Career guides, information and tools to help you successfully position yourself throughout every stage of your career

Access to more than 3,000 online training courses through our Kelly Learning Center

Group-rate insurance options available immediately upon hire*

Weekly pay and service bonus plans

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