Sustainment Specialist I

Confidential

Mandaue, Cebu Hybrid permanent

Posted: January 30, 2026

Quick Summary

A Sustainment Specialist I is responsible for modifying existing software to adapt to new hardware requirements, improve performance, or update core application frameworks or infrastructure, with a degree or diploma in computer science, computer systems engineering, software engineering or any other related field of study.

Job Description

Job Summary

Aa a Sustainment Speciailist I, your duties will primarily revolve around modifying existing software to fix errors, adapt it to new hardware requirements, imporve performance, or update core applipcation frameworks or infrastucture. The Sustainment Specialist I should possess a degree or diploma in computer science, computer systems engineering, software engineering or any other related field of study.

Your employment duties will consist as required by the Company and listed below. This list is not to be taken as fixed or exhaustive, however, and you will be expected to perform any reasonbale employment task assigned by a leader

Job Duties

Installation and configuration of customer on-premise servers, including compliance wirth cusomter access requirements, LDAP set-up and troubleshooting, hardwware mapping, network resolution when needed etc.,

Implement software according to internal and industry best practices

Interface builds

Execution of customer overrides and data migration requirements

Troubleshooting and detailed investigation/documentation of product defects or gaps

Documentation of customer environments on Customer Deploment Records and other system identified

Ability to understand and inivestigate application performance issues by analyzing CPU utilization, database sizing, and other server resource to prevent system failures

Analyze information to recommend and plan the installation of new system or modifications of as of an existing system.

Apply an interdisicplinary, collaborative approach to plan, design, develop and verify a lifecycle balanced systems and system solutions

Participate in the installation, test, repair and support of a wide range of systems for the Timeless Medical Systems product portfolio

Job Requirements

Degree or diploma in Computer Science, Computer Systms Engineering, Software Engineering, Web Design, or a field related to the industry

3+ years of related experience

Demonstrated apptitude for learning new technologies

Familiarity with various programming languages and development platforms

Stong knowledge of browser compatability problems for all platforms and major browser types

Ability to effectively communicate both verbally and in writing

High level of integrity and work ethic

Ability to prioritize and manage conflicting demands

Demonstrate time management skills

Self-directed, ability to thrive working independently

High flexibility with strong interpersonal skills that allow one to work effectively in diverse environment

Word Conditions

Extended periods of sitting

Operation of desktop computer and peripherals

Flexible hours including nights, weekends and holidays

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