Sustainable Tourism Specialist

General GreenStep Statement

Overview

GreenStep is a mission-driven, rapidly growing sustainability solutions company and a Certified B Corp. We want to help you grow too, personally and professionally, while creating lasting impacts. Let’s change the world!

GreenStep works with a range of business, government, utility, and non-profit clients, of all sizes and in a wide range of sectors, with a strong focus on the tourism and hospitality industry. Through our purpose-built programs, software, services, and certification programs, we help our clients measure and reduce environmental impacts and improve sustainability performance. 

Inclusive Hiring Policy

GreenStep is an equal opportunity employer, and we are committed to creating a diverse, respectful, and inclusive workplace where people can bring their whole selves. We invite all qualified candidates to apply.

Our Values:

Humble, Growth Mindset, Passionate about Sustainability, Self-Empowered, Excellence.

Job Description

If you have a passion for sustainability and the environment and take pride in being a changemaker who creates an impact on the world around you, then we want to hear from you. We are looking for an experienced sustainability specialist who will work to educate, support, and guide our clients through their sustainability journey, focusing on sustainable tourism practices in the tourism and hospitality sector. 
This work may include assisting clients through a sustainability assessment in the pursuit of Certification or working with them to review their current policies and procedures in an effort to improve their sustainability performance, and in the development of sustainability strategies and action plans. 

Duties & Responsibilities

Apply analytical skills and specialist knowledge to deliver technical guidance and reports in support of client projects related to sustainability

Work as a member of a team to conduct sustainability assessments, both in-person and virtual, as assigned

Guide business and destination clients through the GreenStep Certification process, including interpretation of results, reviewing evidence, drafting reports, and providing guidance

Support the team with client communications, including but not limited to, responding to emails, scheduling/rescheduling calls, providing resources, and general client relationship management 

Manage and analyze data to inform the creation of a sustainability action plan

Draft sustainability action plans related to each business based on assessment results

Monitor client/member communications process through online automation tools 

Work collaboratively with the client to create sustainability strategies and implementation plans

Stay current on industry trends, best practices, benchmarks, and competitive landscape

Act as divisional lead on company goals and objectives related to the UN SDGs and Net Zero targets by 2030

Ensure criteria compliance as required by governing organizations

Engage in industry associations, climate action organizations, and strategic partnerships

Represent GreenStep at industry events, conferences, and trade shows as needed

Other project work, as assigned

Education Requirements

Master's or Bachelor's Degree or Diploma of Science, Environmental Sciences, Engineering, Sustainability Management or related field, or equivalent experience 

Possess an industry-recognized designation such as Professional Certificate in Sustainable Tourism (GSTC), Professional in Destination Management, Certified Energy Manager, LEED Green Associate, or other related designation

Experience as a registered environmental or carbon auditor or certified by EcoCanada is considered a strong asset

Required Knowledge, Skills and Experience 

5+ years in sustainability consulting or a related field, with a comprehensive understanding of environmental, social, cultural, and economic sustainability. 

Demonstrated interest and enthusiasm related to sustainability and sustainable tourism.

Strong communication skills, both verbal and written, with an ability to explain complex concepts and technical language clearly and concisely.

Strong project management skills and the ability to perform under tight deadlines.

Demonstrated passion for sustainability and continuous personal and professional improvement.

How We Will Evaluate Candidates

A strong candidate will:

Align with our core values: humble, growth mindset, passionate about sustainability, self-empowered, committed to excellence.

Pass a technical screening (may include a paid test project or case discussion).

Show clear evidence of leadership, mentoring, and impact in past roles, with the ability to lead processes and projects.

Articulate how their experience aligns with GreenStep’s work in sustainable tourism.

Contribute to a positive, client-focused, and high-performance team culture.

What We Offer

We offer a flexible work environment, competitive compensation, and the opportunity for innovation, collaboration, and ownership of projects. 

Competitive salary and compensation package

GreenStep supports remote work; therefore, this position can be performed remotely from anywhere in Canada or at the company headquarters in Kelowna.

Flexible benefits package

RRSP matching program

Flexible Stat holidays and flex days

Company events

Some travel may be required

Supportive and collaborative company culture 

Values first, and a mission-driven environment 

Work Location

Remote in Canada

Job Type

Permanent, Full-Time

Hours Per Week

40

Salary

$55- $65K Annually