Supportive Housing Case Manager (FT or PT)

The Supportive Housing Case Manager (Ages 18–25) supports young adults in securing and keeping stable housing while building life skills and independence. Using a positive, youth-centered approach, you’ll carry a small caseload (12–18 clients), offer flexible one-on-one guidance, and connect them to education, jobs, and community resources. This is a rewarding role for anyone who enjoys cheering young people on as they step confidently into adulthood.

Responsibilities:

• Conduct intake assessments, develop individualized housing stability/service plans, and update plans quarterly or as needs change.

• Assist clients in securing and maintaining permanent housing (lease signing, landlord mediation, rental arrears negotiation, unit inspections, etc.).

• Coordinate medical, mental health, substance use treatment, benefits enrollment (SSI/SSDI, SNAP, Medicaid), employment, and other supportive services.

• Use harm-reduction and trauma-informed approaches in all client interactions.

• Advocate for clients with landlords, courts, hospitals, and benefit agencies.

• Facilitate crisis intervention and de-escalation when needed; participate in on-call rotation (if applicable).

• Participate in case conferences, staff meetings, and regular supervision.

• Collaborate with property managers, housing navigators, peer specialists, and clinical teams.