Support Technician - Maintenance Engineering

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Our Warehouse Operation is an impressive, state of the art, 2.5m square foot Distribution Centre in Shirebrook, and one of the most advanced warehouses within the UK, with a wide range of cutting-edge automation systems. We are currently looking to grow our Warehouse Team with individuals who are obsessed with continuous improvement and innovation. Frasers Group are a proud partner of the Institute of Engineering and Technology.

Why join us?

Our vision- we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly, and take the team with you
• Own it and back yourself - Own the basics, own your role and own the results
• Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

We are seeking a proactive and skilled Support Technician to join our Maintenence Engineering team here at Shirebrook. The successful candidate will be responsible for providing maintenance support for distribution systems and equipment, ensuring efficient and reliable operations. This is a semi-skilled maintenance role, requires attention to detail, the ability to work collaboratively and closely with the maintenance technician team within a fast-paced environment. There will be the opportunity to develop your skills whilst in role and potential future opportunity to go through an apprenticeship scheme.

This role operates on a 4 on 4 off shift pattern with a rotation of days and nights

Key Responsibilities:

Technical Support:

• Provide maintenance support for distribution systems, including conveyor belts, sorting machines, and automated storage systems. Working and supporting closely with the maintenance technicians as well as the ability to work autonomously.
• Troubleshoot and resolve simple issues promptly to minimise downtime.

Maintenance and Repairs:

• Perform regular inspections and preventive maintenance on distribution equipment with appropriate support where required.
• Support in ensuring all equipment is maintained according to manufacturer guidelines and safety standards.

System Monitoring:

• Monitor the performance of distribution systems to identify potential issues.
• Report any irregularities or potential problems to the maintenance supervisor.

Safety and Compliance:

• Adhere to all health and safety regulations and company policies.
• Maintain accurate records of maintenance activities and compliance checks.

Documentation and Reporting:

• Maintain and record detailed records through CMMS of all support and maintenance activities.

Collaborative Efforts:

• Work closely with the distribution and logistics teams to support seamless operations.
• Assist with the implementation of new systems and technologies within the distribution centre.

What we are looking for:

• A passion for a career in engineering
• Confident working at height and in small spaces
• Able to work well within a team
• Confident communicator

Desirable, but not essential:

• A qualification in either Electrical or Mechanical Engineering or prior experience in a semi-skilled maintenance roles - This is an entry role into engineering so while a qualification or experience is desirable, it is not necessary provided you have a passion for engineering.

Along with your benefits package we also offer a wide range of perks for our colleagues:

Reward, Recognition and Opportunities

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work

Employee Welfare

Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage pre recorded interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful you will then be invited to an on-site interview with the team.