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Support Shift Team Member - 24hrs per week, fixed term contract until 31st March 2027

Confidential

Norwich, Norfolk part_time

Posted: February 25, 2026

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Quick Summary

Support Shift Team Member - 24hrs per week, fixed term contract until 31st March 2027

Job Description

We have a temporary part-time vacancy (fixed term contract) for a Support Shift Team Member, shift work including weekends and sleep in shifts (£70.47 per sleep in shift)

Part time - 24hrs per week

Fixed term contract until 31st March 2027 

Salary - £26,403 - £28,142 per annum (pro-rata)

The main purpose of the job is to understand and work with adults who may have experienced trauma linked to homelessness, addiction, mental or physical health needs, family breakdown, criminal activity and other disadvantages.

 

The post holder will be part of a team providing person centred and trauma informed support to single homeless people living within homeless services accommodation. 

You will be working across these four projects - 

The Somewhere Safe to Stay Hub 

Bishopbridge House

Dibden Road Hostel

St Martins House

We are looking for:

Someone with the passion and drive to support anyone finding themselves in this situation.

Evidence of emotional resilience and tenacity to provide support, even when faced with resistance.

Experience of supporting people who have poor mental health, addictions or who are ex-offenders.

Ability and willingness to be flexible.

Someone to demonstrate confidence, adaptability and conscientiousness, have empathy with the people we support and the determination to make a difference.

Support Shift Team member

You can expect:

A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.

Up to 31 days holiday and from your first day an additional ‘birthday’ holiday to be taken in your birthday month.

Because work-life balance matters, you'll have the opportunity to buy extra annual leave, through our buying holiday scheme.

Employee Assistance Programme (EAP)- that provides a 24hr helpline to support you and those living at the same address (over the age of 16) through any of life’s issues or problems. Including up to 10 sessions of face-to-face, telephone or online counselling, per issue, per year, including CBT.

We offer access to a service that provides team members and people living at that address, GP appointments 24/7 365 days a year accessible from anywhere in the world.

Keep more of what you earn by taking advantage of our salary sacrifice schemes! Team members can benefit from lower tax contributions and increased payments into their pension. In addition, St Martins offers non-cash benefits, such as the purchase of high value items such as bikes and technology, including laptops and smartphones.

Access to discounted products and services, including: ‘Blue Light’ discount card, wellbeing platform, Pension scheme and life insurance.

Our Values and Mission

For further information on the role, please contact Billy Thornton Head of Housing Response on 01603 666563.

CLOSING DATE: 11th March 2026

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