Support Engineer-Brasil

Confidential

Remote job permanent

Posted: April 28, 2026

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Quick Summary

Support Engineer-Brasil

Required Skills

Customer Service Ticket Management Communication Vendor Interaction Documentation IT Support

Job Description

IT Service Desk Agent

• Atención de llamadas/solicitudes de soporte de cliente

• Soporte a usuario final en cuanto a computadoras, sistema operativo y aplicaciones, conexión a red, impresoras y periféricos

• Gestión y documentación de tickets en sistema

• Interacción/canalización con vendors y otros niveles de soporte

• Consulta y actualización de información documentada

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