Support CODEP

ALTEN

Fes, Fez-Meknès, Morocco Hybrid permanent

Posted: April 29, 2026

Job Description

ALTEN Morocco, a subsidiary of the world leader in engineering and technology consulting, was established in 2008 and is now present in Fès, Rabat, Tétouan, and Casablanca. Today, the company has more than 2,200 employees and aims to become a center of excellence with 3,300 ALTENians by the end of 2027. It has positioned itself as a strategic player in supporting the professional development of engineers.

Our mission: To meet the technological ambitions of our clients — major international companies — in the automotive, railway, R&D and IT, telecommunications, and media sectors.

Joining ALTEN Morocco means becoming part of an ecosystem of excellence and benefiting from:

• A personalized and evolving career path
• An ambitious skills development policy
• A stimulating, collaborative, and meaningful work environment

• Assurer le support fonctionnel et/ou technique sur les outils CODEP et RTM-GCB
• Prendre en charge les tickets utilisateurs (analyse, diagnostic, résolution)
• Accompagner les utilisateurs dans la prise en main des outils
• Participer à la gestion des incidents et au suivi des anomalies
• Contribuer à la documentation (guides utilisateurs, procédures)
• Assurer un reporting régulier des activités et problématiques rencontrées
• Collaborer avec les équipes métiers et IT dans un environnement international

Bac+5 en informatique / systèmes d’information

MUST qualifications :

• Connaissance ou appétence pour les outils STELLANTIS 
• CODEP
• RTM-GCB
• Bonne compréhension des environnements applicatifs et du support utilisateur

Langues : 

• Français : B2
• Italien : B2
• Anglais : B1+

Vous êtes rigoureux, créatif et curieux, et vous aimez travailler en équipe tout en développant vos compétences dans un environnement dynamique. Vous êtes passionné par les métiers orientés service et souhaitez évoluer dans un cadre de travail convivial et bienveillant — rejoignez-nous !

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