Supply Chain & Print Fulfillment Specialist

About Kiddom

Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.

Kiddom is seeking a detail-oriented Supply Chain & Print Fulfillment Specialist to support the operational execution of our printed curriculum and classroom materials distribution. This role plays a critical part in ensuring school and district orders are accurately processed, inventory is properly managed, and print materials are fulfilled on time for classroom delivery.

You will work cross-functionally with Sales, Customer Success, Curriculum, Print Vendors, and 3PL partners to ensure seamless execution from order intake through delivery. This is an individual contributor role focused on operational excellence, accuracy, and strong coordination in a high-volume educational fulfillment environment.

Key Responsibilities:

1. Aggregate and Validate Orders from Salesforce :
• Pull, review, and consolidate district and school purchase orders from Salesforce.com.
• Ensure order accuracy, including SKU selection, quantities, ship-to addresses, requested delivery dates, and special district requirements.
• Confirm alignment between contract terms, quotes, and submitted purchase orders.
• Identify and resolve discrepancies in collaboration with Sales and Customer Success teams before orders move into production.
• Maintain organized documentation of order intake and provide regular reporting on open, pending, and fulfilled orders.

2. Create Detailed Print & Fulfillment Specifications:
• Translate approved orders into clear fulfillment instructions for print vendors and third-party logistics (3PL) partners.
• Develop shipment breakdowns by school site, grade level, classroom, or teacher (as required by district logistics).
• Prepare detailed packing specifications including bundle configurations, labeling requirements, and district-specific compliance needs.
• Enter and maintain fulfillment details in internal systems to ensure visibility into production and shipping timelines.
• Track shipment milestones and update stakeholders on delivery status.

3. Ensure Updated Curriculum & Content File Availability:
• Coordinate with Curriculum and Product teams to confirm the most current print-ready files are used for production.
• Maintain organized file repositories to ensure vendors have access to correct editions, versions, and formatting specifications.
• Verify that SKU mappings align with the correct content files and print configurations.
• Proactively flag outdated versions, content mismatches, or file inconsistencies prior to print runs.
• Support version control processes during curriculum updates or mid-year revisions.

4. Manage Inventory Levels for Printed Materials:
• Monitor inventory quantities across warehouses and vendor locations to ensure real-time accuracy.
• Reconcile inventory reports from 3PL partners and print vendors.
• Track safety stock levels for high-volume curriculum components and classroom kits.
• Identify potential stockouts or overages and communicate risks to the Operations team.
• Support cycle counts and inventory audits to maintain data integrity across systems.
• Assist with demand tracking during peak back-to-school and mid-year adoption periods.

5. Create and Track Purchase Orders for Print Production:
• Generate purchase orders for print vendors and suppliers based on confirmed sales demand and inventory forecasts.
• Ensure POs include detailed specifications such as quantities, formats, trim sizes, binding types, packaging requirements, and delivery timelines.
• Monitor vendor acknowledgments, production schedules, and shipping confirmations.
• Track costs and escalate production delays or quality issues as needed.
• Maintain accurate PO records and collaborate with Finance on invoice matching and reconciliation.

What Success Looks Like:
• Orders are processed accurately and efficiently with minimal revisions.
• Print runs are initiated using correct, up-to-date curriculum files.
• Inventory records are consistently aligned with physical stock levels.
• Purchase orders are issued proactively to prevent stockouts during peak demand.
• Schools and districts receive materials on time and as specified.
• Ensures project timelines are met, including managing urgent deadlines that require additional time and effort.
• Communication is prompt, professional and informative for external and internal partners.

Qualifications :
• 1–3 years of experience in supply chain, print production, publishing operations, or order fulfillment.
• Experience working with CRM systems (Salesforce preferred) and inventory or ERP systems.
• Strong attention to detail and ability to manage complex, multi-site shipment requirements.
• Comfortable working in spreadsheets and managing large data sets.
• Ability to collaborate cross-functionally in a fast-paced, seasonal demand environment.

Preferred Experience :
• Experience supporting K-12 school or district procurement cycles.
• Familiarity with print production processes (offset/digital printing, binding, kitting).
• Experience coordinating with third-party logistics (3PL) partners.

Hourly compensation range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process.

This role will require you to work up to 40 hours per week.

What Kiddom offers:
* Opportunities to grow your skills and deepen your expertise in edtech.
* The chance to make an immediate impact on educators and classrooms.
* A passionate, collaborative team obsessed with building transformative education technology.

Equal Employment Opportunity Policy
Kiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.