Supply Chain Manager

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now:

We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.

Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.

Where we’re going:

2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.

There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!

The Opportunity

We’re looking for an exceptional Supply Chain Manager to join HeliosX, working across all brands. This is a high-impact role at the centre of our organisation, responsible for end-to-end supply chain execution- from procurement planning and supplier sourcing to demand planning, inbound and outbound logistics, inventory optimisation, and supplier performance management.

In this role you will design and deliver comprehensive supply chain strategies that support ambitious production targets, reduce cost, and unlock operational efficiency at scale. You’ll build robust forecasting models to strengthen demand planning and optimise inventory, while ensuring seamless alignment between supply chain activities and our sales, finance, product development, and operations teams.

If you’re a strategic thinker with strong operational discipline and a passion for building resilient, high-performing supply chains, we’d love to hear from you.

What you'll do

• Develop and implement comprehensive supply chain strategies to meet production goals, reduce costs, and enhance efficiency.

• Create and maintain effective forecasting models to optimise inventory and demand planning, aligning with sales and production requirements.

• Ensure alignment of supply chain activities with broader business objectives, collaborating closely with teams in finance, product development, and operations.

• Ensure full compliance with industry regulations, legal requirements, and company policies related to supply chain management, particularly within the pharmaceutical or healthcare industry.

• Build, lead, and mentor a high-performing team of supply chain and logistics professionals, ensuring continuous development and fostering a culture of operational excellence.

• Collaborate with cross-functional teams, including new product development, growth, and finance, to align supply chain activities with overall business objectives.

• Drive employee engagement, promote a collaborative working environment, and develop career development plans to support team members' professional growth.

• Identify, source, and manage relationships with key suppliers to ensure high-quality, cost-effective procurement of materials, components, and services.

• Negotiate contracts with suppliers, monitor supplier performance, and ensure adherence to quality, cost, and delivery standards.

• Foster long-term partnerships while continuously evaluating new vendors for better pricing, quality, or innovation.

• Oversee inventory control processes, optimizing stock levels to reduce excess inventory and minimize waste while ensuring adequate supply for production demands.

• Implement systems and processes to manage and analyze inventory data, ensuring real-time visibility and accuracy of stock across all locations.

• Implement risk management strategies to mitigate supply chain disruptions and maintain business continuity.

• Lead demand planning and forecasting, aligning inventory levels with market trends and sales forecasts.

• Manage the logistics process, including coordination of inbound and outbound transportation, warehousing, and distribution activities to ensure timely delivery of materials and finished goods.

• Optimize shipping methods and routes to reduce costs and improve delivery efficiency across multiple channels.

• Monitor carrier performance and address issues related to delays, damages, or inefficiencies in transportation.

What you'll bring to HeliosX

• Proven experience in a Manufacturing / Supply Chain /Logistics planning environment, ideally within the pharmaceutical industry.

• Planning skills, inventory modelling and product forecasting. Driving improved customer service.

• Previous experience of creating, developing and embedding S&OP processes / tools.

• Full understanding of the S&OP process and how key stakeholders input to the process

• Start-up / scale-up experience, demonstrating working in high growth operations with both scale and complexity

• Rigorous attention to detail including proven ability to manage multiple, competing priorities simultaneously

• Proven ability to work independently with a high degree of accountability, while also being able to collaborate cross-functionally

• A leader and critical thinker with an eye for continuous improvement.

• Bachelor's or Graduate's Degree in supply chain, operations,transport, business administration, or equivalent experience.

• Experience with Advanced Excel / Google Sheets.

• Working knowledge of MRP / ERP systems.

• Data driven with the ability to master complex business problems.

• Great communication skills across various stakeholder management.

• Demonstrated business acumen and decision making skills.

Life at HeliosX

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• 25 Days Holiday plus UK Bank Holidays

• Private health insurance, along with extra dental and eye care cover

• Pension scheme

• Enhanced parental leave

• Cycle-to-work Scheme

• Electric Car Scheme

• Free Dermatica and MedExpress products every month, as well as family discounts

• Home office allowance

• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)

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