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Supply Chain & Logistics Manager

Kiddom

San Francisco or New York Hybrid permanent

Posted: November 6, 2024

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Quick Summary

We are seeking a Supply Chain & Logistics Manager to oversee the supply chain operations of Kiddom, focusing on optimizing logistics and supply chain efficiency to meet the growing demand for educational resources.

Job Description

About Kiddom

Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.

We are seeking a resourceful and detail-oriented Supply Chain & Logistics Manager to lead our print and kit fulfillment operations. Reporting to the VP of Supply Chain, this role will own end-to-end responsibilities across demand planning, inventory management, order fulfillment, logistics, vendor management, and daily operational execution.

You will play a critical role in scaling our physical product operations to meet growing enterprise demand, ensuring timely and accurate delivery of materials to schools nationwide. This includes leading the development of reliable demand forecasts, maintaining optimal inventory levels, and managing the day-to-day execution of our print supply chain. You’ll oversee vendor relationships to ensure service levels, quality, and cost targets are consistently met, while driving continuous improvement to support long-term scalability and operational excellence.


Responsibilities:
• Demand Forecasting and Planning: Work with Finance and Sales to forecast inventory needs and adjust purchasing plans based on changing sales projections
• Inventory Management and Systems Implementation: Develop and maintain an inventory management system that aligns with growth projections; oversee stock levels, balancing on-demand printing and traditional inventory to meet demand efficiently, manage cash flow prudently, and mitigate the risks associated with forecast uncertainty
• Order Fulfillment and Tracking: Develop and manage a scalable system for order intake and fulfillment timelines, ensuring seamless operations during peak seasons; hire and oversee seasonal contractors to execute last-mile delivery tasks and proactively address potential delays to meet customer expectations
• Vendor and Supplier Relations: Handle daily vendor interactions, including managing purchase orders, ensuring on-time delivery, quality control, and cost-effective solutions; collaborate on vendor selection to meet quality and performance standards
• SKU Management: Maintain and update SKUs, ensuring accuracy and alignment with inventory, sales, and pricing strategies
• Process Development and Automation: Implement scalable practices for supply chain operations, focusing on quality assurance, automation, and process optimization
• Cross-Functional Collaboration: Work closely with Sales Enablement and RevOps to align on order timelines, and customer communication strategies, ensuring client satisfaction and smooth operations


Qualifications:
• Bachelor’s degree in supply chain management, logistics, operations, or related field, or equivalent experience
• 5+ years of experience in supply chain management, preferably in print distribution or educational materials
• Proven experience with inventory management systems and ERP implementation
• Strong vendor management skills with a focus on cost efficiency, quality control, and timely delivery
• Excellent analytical, forecasting, and communication skills
• Ability to excel in a dynamic, fast-paced environment and drive process improvements
• Familiarity with the K-12 education market and curriculum materials is a plus


Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process.

What we offer
Full time permanent employees are eligible for the following benefits from their first day of employment:
* Competitive salary
* Meaningful equity
* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance
* One Medical membership (in participating locations)
* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.
* 10 paid sick days per year (pro rated depending on start date)
* Paid holidays
* Paid bereavement leave
* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.
* Commuter and FSA plans

Equal Employment Opportunity Policy
Kiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.

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