Supply Chain Compliance Division Lead

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

This position reports to the International and 4PL Supply Chain Manager

Your responsibilities will include:

• Oversee and manage the continuous improvement in performance and compliance of Takealot preferred couriers.

• Oversee and manage the required compliance of our merchants to secure on time and in full deliveries.

• Manage operations of the Takealot VAS processing solution

• Oversee and manage the self-service booking system and secure future continuous improvement to support business growth.

• Lead, coach, develop, and train employees within the compliance and other contributing departments to optimize processes and procedures.

• Design and create awareness of systematic and operational supply chain processes, and enhancements for our merchants and preferred couriers for continuous improvement.

• Upkeep of supply chain SOP’s, and support training requirements that arise from systematic and operational enhancements.

• Provide innovation in developing long-term strategies and relationships to ensure that the supply chain operating model is flexible and agile to meet future customer demands.

Qualification & Experience:

• Higher certificate or equivalent

• Relevant degree in operations, supply chain management and/or

• commerce advantageous

• Minimum of 5 to 7 years of Supply Chain and/or Retail Operations experience

• Minimum 3 to 4 years of warehouse operations experience

• Minimum 3 to 4 years of Oracle/other warehouse management system

• Competency on Google Workspace

• Competency on Looker and/or other BI reporting tools

• Data Analysis Capability

Attributes Required:

• Be presentable and have the ability to interact with internal & external stakeholders at all levels

• Excellent oral and written communication skills

• Solutions-oriented, can-do attitude; self-motivated

• Strong organizational and prioritization skills

• Comfortable with change and an excellent team player

• Comfortable with learning and adapting to new systems

• Goal-driven, target orientated, with the ability to step back and look at the bigger picture, you will also be able to manage ambiguity with your sleeves rolled up, able to thrive in a truly innovative and complex business environment

• Demonstrate the ability to manage, motivate and influence work behaviors through exceptional people skills and leadership

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation

• Advanced technology: Work with cutting-edge systems in a fast-paced environment

• Career growth: Thrive in an agile space that champions continuous improvement

• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

More than just a job, we offer:

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.