Supply Chain Capability Manager

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Supply Chain Capability Program Manager

We’re looking for a Supply Chain Capability Program Manager to define and drive the long-term capability roadmap that underpins the scalability and effectiveness of our global supply chain. In this role, you’ll partner closely with commercial, product, and operational teams to translate business needs into a strategic vision, clear initiatives, and executional momentum.

You’ll be responsible for shaping the future state of our supply chain capabilities: Understanding current and future commercial needs, identifying gaps, prioritizing high-impact opportunities, ensuring cross-functional alignment and pushing the implementation. As our business grows in complexity, this role will help us move from reactive problem-solving to proactive capability building, enabling faster, smarter, and more impactful decisions across the supply chain.

This role will work across Product, Commercial, Finance, Tech, and the Supply Chain teams to create alignment, manage trade-offs, and ensure capabilities are successfully piloted, adopted, and scaled. You’ll be stepping into a role that requires both strategic thinking and hands-on execution with the objective to shape how we build and roll out supply chain capabilities globally.

What you'll do

Vision & Roadmap Development

• Partner with commercial and product teams to understand current and future customer needs and define a long-term supply chain capability vision.

• Serve as the operational and supply chain voice in roadmap discussion: ensuring that feasibility, workload and sequencing are considered along the customer needs

• Define the long term operational capability vision that complements Product capability roadmap, with clear ownerships of SC requirements and readiness

• Identify capability gaps and translate them into a structured multi-year roadmap of initiatives, balancing ambition with operational reality.

• Facilitate workshops and alignment sessions to validate priorities and ensuring that roadmap are coordinated across operational and technical domains

Initiative Scoping & Planning

• Define business requirements and success measures for new supply chain capabilities, using both personal expertise and input from internal SC colleagues

• Build high-level business cases mapping resources need with input from data, engineering, supply chain, finance, and commercial teams needed to support priority setting discussions

• Evaluate and prioritize initiatives based on strategic impact, effort, and feasibility, ensuring commercial ambitions are grounded in operational realities.

• Engage with and challenge external stakeholders (3PLs, suppliers) to assess partner capabilities and secure the right solutions for scaling initiatives.

Execution & Delivery Support

• Coordinate across supply chain, tech, and commercial teams to maintain delivery momentum.

• Support pilot programs, balancing requirements for pilot vs. scaled rollout.

• Track initiative progress, remove blockers, and ensure timely delivery.

• Prepare supply chain teams, partners and merchants for adoption of new capabilities

Collaboration & Stakeholder Alignment

• Act as a bridge between product, commercial, and supply chain teams to ensure capability needs are integrated into product development and operations.

• Maintain visibility and transparency on roadmap changes and initiative progress.

• Partner with other capability managers to align priorities and resources across the broader capability portfolio.

Who you are

• You have 6-8 years of experience in project management and supply chain operations.

• You’ve built or managed supply chain capabilities in industries that run at scale across multiple channels like retail, hospitality, travel, or entertainment

• You know how to turn big ideas into clear roadmaps, engage teams around them, and make sure strategy translates into action

• You bring people together: Running workshop, scoping initiative and making sure commercial, product, and supply chain teams move in sync

• You balance strategic thinking with a hands-on, entrepreneurial mindset, equally comfortable shaping long-term vision and rolling up your sleeves to drive pilots.

• You use data, business cases, and smart prioritization to help teams make the right trade-offs without losing sight of the big picture.

• You communicate with clarity, build trust quickly, and know how to bring stakeholders with different priorities onto the same page

This role is based out of our New York office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

The annual base salary range for this role is $110,000-$150,000; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.