Supervisor -Traffic Control Personnel (TCP) – FIFA World Cup 2026™ Toronto Rideshare & Transportation Operations

Be Part of History – Help Deliver Safe, Seamless Transportation for the FIFA World Cup 2026™ in Toronto

Join a high-performing operations team delivering critical last-mile transportation support for one of the largest global sporting events in Canadian history. As a TCP, you will play a direct role in keeping fans, vehicles, and pedestrians moving safely around key rideshare pickup/drop-off zones at Lamport Stadium, FanFest areas, and surrounding streets.

This is not a standard traffic job. You will be on the front lines of a professionally managed, large-scale event operation supporting tens of thousands of fans during Match Days and FanFest activations.

What You’ll Do

Supervise and coordinate Traffic Control Personnel (TCPs) across designated rideshare pickup/drop-off zones, pedestrian crossings, and surrounding roadways.

Lead day-to-day traffic operations at high-volume locations including the Lamport Stadium rideshare lot and curbside operations on Douro Street, Front Street/Bathurst Street, and Stadium Road.

Monitor vehicle and pedestrian flow to ensure safe and efficient movement while minimizing congestion and operational conflicts between rideshare vehicles, taxis, private vehicles, and pedestrians.

Provide direction, coaching, and real-time support to TCPs, marshals, and frontline staff during active operations and peak event periods.

Work closely with event partners, City of Toronto stakeholders, security teams, transit personnel, and venue operations to execute traffic management and crowd movement plans.

Ensure compliance with temporary traffic control measures, road closures, geofenced zones, and operational protocols established for FIFA event operations.

Respond to incidents, escalations, and operational disruptions in real time, implementing contingency plans and communicating updates to management and partner agencies.

Conduct shift briefings, deploy staff assignments, and maintain operational reporting and incident documentation.

Support a safety-first culture by identifying operational risks, ensuring proper traffic control procedures are followed, and maintaining professionalism under high-pressure environments.

Represent FIFA event operations and the City of Toronto with strong leadership, professionalism, and effective decision-making in fast-paced public-facing environments.

Position: Supervisor-Traffic Control Personnel (TCP) – Event Operations

Organization: AAI Corp (in partnership with the City of Toronto – FIFA World Cup 2026™ Last Mile Program)

Location: Toronto, ON (Primary sites: Lamport Stadium Rideshare Lot, Douro Street, Front Street & Bathurst, Stadium Road curbside zones)

Employment Type: Temporary / Event-Based (June – July 2026) 

Wage: $32.00 per hour 

Shifts: Variable – days, evenings, and late nights (4–12+ hour shifts aligned to FanFest and Match Day operational windows). Full availability required for all Match Days and peak FanFest periods.

What You’ll Gain

- Fully paid TCP (Traffic Control Person) certification training and certification (a valuable, recognized credential for future construction, event, and traffic work).

- Hands-on experience at a world-class international sporting event.

- Opportunity to work multiple high-paying shifts across the tournament period.

- Networking and references within major event operations, City of Toronto transportation, and private event management.

- The satisfaction of contributing to a safe, memorable experience for fans from around the world.

Schedule & Commitment

- Operations run from early June through mid-July 2026, with peak activity on Match Days (Lamport Stadium) and all FanFest days.

- Shift lengths vary with event demands (longer days common on Match Days).

- Reliable attendance and punctuality are mandatory — this is a high-visibility, safety-critical role.

Requirements

- Must be 18 years of age or older.

- Physically fit and able to stand/walk outdoors for extended periods (all weather conditions).

- Strong communication skills and ability to remain calm in crowded, fast-paced environments.

- Previous traffic control, event staffing, customer service, security, or crowd management experience is preferred but not mandatory — full training provided.

- Must be available for mandatory training sessions prior to event start.

Compensation & Perks

- $32.00/hour straight time.

- Overtime opportunities as per event demands and applicable legislation.

- Meals or meal allowances provided on long shifts.

- Uniform (high-visibility safety gear) supplied.

- Paid TCP certification.

This Role Is a Fit If You:

- Thrive in dynamic, people-focused environments.

- Take pride in safety and operational excellence.

- Want to be part of something bigger than a regular summer job.

- Are reliable, professional, and team-oriented.

AAI Corp is committed to creating a safe, inclusive, and professional workplace. We encourage applications from all qualified individuals.