Supervisor, Staffing Offices

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-Union

New or Replacement Position: New

Number of Vacancies: 1

Site: Toronto Rehab & West Park 

Department: Staffing Offices

Reports to: Program Services Manager

Salary Range: $37.85 - $56.77 per hour (Commensurate with experience and consistent with UHN Compensation Policy)

Hours: 37.5 hours a week

Status: Permanent Full Time

Closing Date: April 15, 2026

Position Summary:

The Supervisor supports the operational oversight of the Staffing Offices at Toronto Rehab and West Park. Reporting to the Manager, this role assists in coordinating daily staffing operations, ensuring the consistent and equitable application of scheduling processes and collective agreement provisions, and maintaining accurate staffing coverage across both sites.

Duties:

The Supervisor supports service excellence by reinforcing established processes, assisting with payroll integrity, and facilitating effective communication across clinical programs. This role also supports the appropriate use of ANSOS and contributes to operational projects and process improvements under the direction of the Manager.

• Directing the work of others, establishing workload priorities based on such factors as the need for immediate action, work objectives, work schedules, attendance, etc
• Meeting with SRT to discuss clinic issues, solve problems and achieve results.
• Assisting the Manager in monitoring vacation, absenteeism, performance management, overtime and leaves of absence.
• Providing training to new SRT staff, (eg. policies, procedures), as required.
• Overseeing and assigning workflow of both SRT sites.
• Ensure scheduling guidelines and multiple Collective Agreements are accurately applied and consistently followed by SRT
• Assist Manager with addressing any escalation of grievances
• Ensure all SRT Representatives and Analysts are compliant with UHN guidelines and policies
• Support the effective day to day use of the scheduling system and escalate system or process concerns to the Manager as appropriate.
• Assist Manager with Payroll of SRT Representatives and Analysts
• Assist Manager with Scheduling & Time Keeping of SRT Representatives and Analysts
• Contribute to operational projects, workflow enhancements, and implementation initiatives as assigned. 
• Assist with data gathering, reporting and process evaluation related to staffing operations
• Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention’s of the Act, in a timely manner.

• At minimum completion of a bachelors degree in Health Administration/Business or recognized equivalent required.
• At minimum over 2 years up to and including 3 years practical and related experience and/or 1.5 years on-the-job training required.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit 
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.