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Supervisor of Burrow Collapse Team

CityOfNewYork

Queens, NY, United States permanent

Posted: January 21, 2026

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Quick Summary

Supervisor of Burrow Collapse Team is responsible for overseeing the pest management efforts in the NYC Housing Authority's 325 developments, ensuring the health and safety of residents and employees.

Job Description

The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and approximately 10,600 employees who manage and maintain 325 developments that house over 400,000 residents.

The Pest Management Department employs more than 200 people responsible for the reduction of pests in apartments, interior spaces such as basements and grounds. Half of the staff is made up of exterminators who follow an integrated pest management philosophy and goals set around vacuuming, pesticide use and sealing of holes. The unit also employs teams working on supplies, work order planning, program and data management, and specialized teams working with snap traps, bed bugs, rats, exclusion, resident engagement, and burrow collapsing.

Reporting to the Deputy Director, the Supervisor of Burrow Collapse Team is responsible for supporting and running various projects to better our pest management policies. Under direct supervision, receives training in and, with latitude for the exercise of independent judgment, overseeing a team of 5+ seasonal and caretaker personnel in the maintenance of development grounds and common areas, in accordance to IPM guidelines and principals.

The Supervisor of Burrow Collapse Team will be assisting the Department with tasks including, but not limited to the following:

1. Assist with the implementation of Integrated Pest Management (IPM) at NYCHA.
2. Leading a team of caretakers and seasonal s to collapse rat burrows, treat with RX machine; and remove dead rodents from and reset snap traps on grounds and in basements
3. Review work of team and make require adjustments with staff and behavior
4. Coordinate with other teams and developments staff for follow up work
5. Create schedules for team
6. Ensure attendance and vacations are recorded and approved or disapproved
7. Review Maximo, issue work orders, and ensure completion
8. Repair RX machines
9. Conduct hoarding inspections on Maximo and coordinate hoarding clean outs
10. Receive deliveries.
11. Travel to all 5 boroughs
12. Must have valid drivers license while working at PMD.

Additional Information
1. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

COMMUNITY ASSOCIATE - 56057

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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