Supervisor

Retail leadership at Oslo Airport is dynamic, international and performance-driven. At Capi Oslo, we are looking for a supervisor who leads with confidence, builds strong teams and ensures excellent results in a fast-paced airport environment.

About the Role

As supervisor, you work closely with the store manager and fellow supervisor to ensure smooth daily operations and consistent commercial performance.

You are responsible for:

• Leading the team during shifts and setting the standard on the shop floor;

• Driving sales performance across turnover, key KPIs and customer satisfaction;

• Coaching colleagues to improve confidence, product knowledge and sales technique;

• Maintaining operational control in a high-traffic airport setting;

• Ensuring service standards reflect the premium brands we represent.

This is a visible leadership role. You lead by example and create structure, clarity and momentum on every shift.

What will we offer

• Competitive salary aligned with experience and responsibility;
• A full-time contract of 37.5 hours per week;
• 26 vacation days per year;
• Pension scheme;
• Paid airport parking;
• A leadership role in one of Norway’s busiest retail environments;
• Exposure to premium global brands including Apple, JBL, Bose and Philips;
• Clear development opportunities within an international retail organisation.

Who are you? 

• You have previous supervisory or retail leadership experience;
• You must be comfortable working early mornings (from 05am), late evenings (until 10pm) and weekends. Airport retail never slows down;
• You are fluent in Norwegian (or other Scandinavian language) and English;
• You have a strong understanding of sales KPIs and performance management;
• You combine high service standards with commercial awareness.

If you are ready to take the next step in your retail leadership career, we would like to hear from you.

This is Capi

Capi, B&S Retail has more than 45 stores at airports and barracks in Europe, (South) Africa and the Middle East. We offer two leading concepts: Capi, the specialist in electronics, with leading brands such as Apple, JBL, Bose and Philips. The other concept includes multicategory duty-free shops with a varied range of perfumes and cosmetics, liqueurs, travel accessories, regional products and pastry shops. Our unique store concepts offer travelers an inspiring shopping experience.