Supervisor – Community Support Program

EOE Statement  

At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve.  We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, and mental and ability, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.  

Overview   

HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma-informed care to individuals whose lives have been impacted by mental health and substance use disorders. Our mission is to promote healing, stability, and recovery through evidence-based, person-centered services. 

We are seeking a Community Support Services Supervisor to provide leadership, coordination, and oversight of Case Management and Peer Recovery Support Services. This role supervises staff, supports program operations, and ensures individuals with behavioral health needs receive high-quality, coordinated, and recovery-focused care. If you are a strong leader with behavioral health experience and a passion for supporting both clients and staff, we encourage you to apply.

About the Position  

As the Community Support Services Supervisor, you will oversee the daily operations and clinical activities of Case Management and Peer Recovery Support staff. You will provide supervision, training, coaching, and performance oversight to ensure staff meet clinical, documentation, and service delivery expectations. This role includes assisting with program development, supporting staff training and professional growth, monitoring program performance, and ensuring compliance with agency, state, and regulatory standards.

The Supervisor may also provide direct client services as needed, support staff in crisis intervention and problem-solving, and assist with hiring, training, and onboarding new team members. This position plays a key role in maintaining a structured, supportive, and recovery-oriented service environment.

About the Program   

Community Support Services provide therapeutic case management and peer recovery support to individuals living with mental health and co-occurring disorders. Services focus on helping individuals build stability, access resources, develop recovery skills, and maintain community integration.

The program emphasizes person-centered care, trauma-informed practices, and coordination with internal teams and community partners. Services may be provided in the office and in community settings to ensure individuals receive accessible, comprehensive support aligned with their recovery goals.

Requirements  

Bachelor’s degree in a mental health-related field with at least one year of relevant behavioral health experience required (two years preferred), or equivalent combination of education and experience

Ability to obtain and maintain DMHSAS Case Management II Certification

Valid Oklahoma driver’s license and ability to transport clients as needed

First Aid and CPR Certification (or willingness to obtain)

Therapeutic Options or approved safety training (must be maintained annually)

Supervisory or leadership experience preferred

Ability to provide services in community settings as needed

Skills
  

Strong leadership, supervision, and staff development skills

Ability to coordinate program operations, staff schedules, and service delivery effectively

Advanced organizational and technological skills, including the ability to manage documentation systems, data tracking, and performance measures

Strong communication and collaboration skills with staff, clients, and community partners

Ability to monitor staff performance, provide coaching, and support professional growth

Strong problem-solving, crisis intervention, and decision-making abilities

Ability to maintain compliance with clinical, documentation, and regulatory standards

Ability to build effective relationships with individuals experiencing mental illness and co-occurring disorders

Commitment to trauma-informed, recovery-focused, and person-centered care

We Offer   

Competitive Compensation   

Full Benefits including 100% paid health and dental!   

Life Insurance   

Over 2 weeks PTO first year plus;    

1 Friday off per month (Wellness day)   

11 Paid Holidays per year   

Bereavement Leave - 5 days per year   

8 hours of Volunteer Pay    

Retirement contributions of 10% with no match required   

Paid Professional Development Time   

And More!