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Supervisor, A/R & Collections

SGS

Miami, FL, United States permanent

Posted: February 23, 2026

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Quick Summary

Supervisor, A/R & Collections

Job Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 

On a daily basis assigns invoicing workload to the back-office accounts team, reviews, books and processes invoices for clients in ERP system, and monitors outstanding invoices. Reviews billing requests for completeness and readiness for invoicing. Collects credit card payments, supports cash application team to apply wire and check payments, and responds to inquiries regarding invoices, payments, and receivables. Prepares daily aging reports and periodic invoicing reports.

Job functions:

• Reviews billing requests from the operations team for completeness and readiness for invoicing
• Prepares invoices in Oracle (BOSS) ERP system on same day billing request submitted by operations team (handles daily fluctuating volumes)
• Ensures invoices are expediently and correctly sent (electronically) to clients
• Credits invoices when necessary following the standard operating procedure
• Serves as a key contact point on issues concerning receivables
• Processes client credit card payments
• Records all Check payments that are received, review for accuracy, and submits to bank
• Supports central Cash Application Team to apply wire payments to invoices
• Serves as a key contact point on issues concerning payments
• Monitors the aging report to ensure clients with outstanding invoices are reminded to settle those invoices
• Determine which clients are non-responsive and submit invoices to the collection agency
• Prepares and submits the monthly deferred revenue report to Finance Department
• Prepares daily, weekly, monthly, and quarterly invoicing reports
• Prepares daily Aging report
• Responds to internal and external inquiries regarding invoices and payments
• Reviews customer payment terms request with GIS Manager and maintain a list of clients accorded payment terms
• Initiates and implements departmental policies, goals, objectives, and procedures in coordination with the guidance of the Vice president, TFS US
• Performs other duties as assigned

• Associate degree or similar (Finance/Accounting) (Required)
• 3-5 years of Accounts Payable/ Accounts Receivable experience (Required)
• Intermediate to advanced level in Excel (Required)
• Experience working with Oracle BOSS Financial system or other enterprise-level financial systems (Preferred)
• Language Skills: English, Advanced level of knowledge (Preferred)
• Mathematical Skills: Advanced level of knowledge (Required)
• Reasoning Skills/Abilities: Intermediate level (Required)
• Decisive, assertive, and detailed oriented (Required)
• Excellent planning and organizing skills (Required)
• Problem-solving (Required)
• Teamwork (Required)
• Customer service orientation (Required)
• Excellent communication skills (Required)
• Must take ownership of objectives and hold self-accountable (Required)
• Applies judgment and acts according to the SGS standards of ethics and integrity (Required)
• MS Office Suite (Outlook, Word, Excel, PowerPoint) – Intermediate user proficiency required. Must maintain adequate knowledge of technology relating to the position (Required)

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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