Superintendent - Guelph

Position Overview

The Superintendent will be responsible for the day-to-day operations, safety, maintenance, and cleanliness of a 30-unit apartment building. This full-time, position ensures building security, provides excellent tenant service, and safeguards ownership investments through inspections, repairs, and compliance with safety regulations. This role will be responsible for a 30-unit apartment building in Guelph, live in option available.

Key Responsibilities

Show and lease available units; collect rent and process applications.

Show and lease available units, highlighting features, processing applications, and completing reference checks.

Collect, record, and deposit rent payments accurately and on time.

Conduct move-in/move-out inspections and ensure compliance with tenancy agreements.

Deliver legal notices and maintain accurate tenant and parking records.

Respond promptly to tenant inquiries and service requests.

Adhere to company policies and procedures; maintain knowledge of tenancy agreements, building rules, and regulations.

Maintain building and unit security, including control and distribution of keys.

Deliver notices and correspondence to tenants, ensuring compliance with all legal requirements.

Accurately maintain parking and locker records; oversee assigned and visitor parking.

Perform daily walkthroughs of buildings and grounds to ensure security, cleanliness, and safety.

Clean common areas, prepare vacant units, and maintain overall building appearance.

Provide year-round grounds maintenance, including seasonal tasks such as snow removal and landscaping.

Carry out fire safety procedures in accordance with the Ontario Fire Code (daily, weekly, monthly), ensuring all documentation is accurate and current.

Carry out minor repairs and maintain accurate maintenance records for each unit.

Qualifications & Skills

Ability to live on-site and provide on-call support for building emergencies (including evenings, weekends, and holidays as required).

Previous experience as a Superintendent or in a building/property management is preferred.

Technical training in building operations is an asset.

Knowledge of building systems (HVAC, boilers, sprinkler systems, pumps, electrical/mechanical systems) is an asset.

Strong organizational skills with the ability to prioritize multiple tasks and respond quickly to urgent situations.

Physically capable of performing duties such as cleaning, minor repairs, snow removal, and landscaping.

Comfortable with technology for record keeping, email communication, and basic property management systems.

Financial responsibility and trustworthiness for handling rent collection and deposits.

Valid driver’s license and access to a reliable vehicle (if required for errands, supply runs, or multi-property visits)

Flexibility to work independently as well as part of a couple/team environment

Conflict resolution and problem-solving skills to address tenant concerns effectively and diplomatically

Why Join the M Group?

Reduced rent

Comprehensive benefit package

Employee assistance program

Flexible work arrangements

A supportive team that values growth, well-being, and community

Opportunities to work across diverse real estate projects

Company events, learning sessions, and leadership opportunities that make work meaningful

About The M Group

At The M Group of Companies, we believe in creating strong communities by investing in people, places, and potential. As a diversified real estate and property management organization, we’re proud to foster a workplace where integrity, support, and meaningful impact thrive.

When you join our team, you become part of a dependable group of professionals who care deeply about the work we do and the communities we serve. We’re committed to your growth and well-being, offering a collaborative environment that values respect, steady leadership, and doing the right thing together.

Whether you’re building your career or bringing years of experience, we invite you to grow with us and help shape the future of property, people, and possibility.

Accessibility & Accommodation

Thank you for your interest in The M Group of Companies. Only those applicants who are selected for interviews will be contacted. We are committed to providing equal opportunities for persons with disabilities. Accommodation is available at all stages of the recruitment process, at the candidate’s request.

Use of AI in Recruitment

Please note that your application and any related materials may be reviewed using AI-enabled systems to assist with the screening process. These tools are used to support, not replace, human decision-making. If you have any concerns or questions about this process, please let us know.

Legal Disclaimers

Work Authorization: Applicants must be legally entitled to work in Canada at the time of application and during their employment at the M Group. 

Accessibility & Accommodation: Thank you for your interest in The M Group of Companies. Only those applicants selected for interviews will be contacted. We are committed to providing equal opportunities for persons with disabilities. Accommodation is available at all stages of the recruitment process, at the candidate’s request.