Summer 2026 Intern - Undergrad User Research - Slack

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Job Category

Fixed Term & Temporary

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Slack is on a mission to make your working life simpler, more pleasant, and more productive. We are hiring a User Research Intern for Summer 2026 to help design the future of Slack! Researchers serve a vital role here from understanding the problems we’re solving for users to guiding teams through iteration and feedback. We appreciate researchers who think deeply, speak clearly, and love collaboration and feedback. You will have the opportunity to work with a small and collaborative team and will be paired with one of our user researchers, who will act as your mentor throughout the program!

What you will be doing

• Work closely with your mentor and user research leadership to define the details of your projects and contribute to the overall direction of your product area
• Collaborate with cross functional partners such as design, engineering, and product management to understand the critical research questions and craft a research approach to best answer them
• Conduct actionable research to help guide the product team’s decision-making and design process
• Solicit and incorporate feedback on your work from your mentor, other user researchers, and multi-functional team members

What you should have

• Must be graduating December 2026 or later with a Bachelor’s Degree
• A strong portfolio, showcasing foundational proficiency in different steps of a research process, such as: qualitative data collection, cleaning and analysis, synthesis, and documenting and sharing findings
• Commitment to learning from others that equals a passion for sharing what you’ve learned
• Self-awareness of your strengths and growth areas and a desire to improve your skills
• Experience working and collaborating with diverse teams in a dynamic environment
• Experience collaborating with others (either research or other functions) to understand, explore, and answer research questions
• Excellent written and verbal communication skills

Nice to have

• Experience using multiple research methodologies, such as user interviews, usability testing, surveys, diary studies, co-creation, inferential statistics, etc.
• Experience using a remote / digital tool for research, such as UserTesting.com, User Interviews, Qualtrics, Surveymonkey, dscout, Zoom, etc.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $53 - $55 per hour.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.