Summer 2026 Intern - PhD Workforce Innovation

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Job Category

Fixed Term & Temporary

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As a PhD Workforce Innovation Intern, you will serve as a bridge between academic rigor and corporate strategy. You will lead research-driven initiatives to help Salesforce navigate the strategic integration of AI and emerging technologies. This role is designed for a researcher who thrives at the intersection of Human-Computer Interaction (HCI), Organizational Behavior, and Applied AI.

What You’ll Lead:

• Strategic Research & Framework Development: Design and execute high-impact research to redefine job architectures and organizational structures in an AI-first world.

• HCI Advocacy: Apply advanced Human-Computer Interaction principles to ensure new work models enhance—rather than replace—human capabilities, focusing on the "augmentation" of the workforce.

• Data-Driven Workforce Transformation: Leverage your AI fluency to analyze complex data sets, identifying opportunities for large-scale efficiency gains while maintaining a focus on employee well-being and inclusivity.

• Experimental Design: Prototype and pilot new organizational models, evaluating their impact on productivity and employee experience through rigorous qualitative and quantitative methods.

• Cross-Functional Thought Leadership: Translate complex theoretical findings into pragmatic, business-oriented insights for senior leadership and cross-functional stakeholders.

Qualifications:

• Current PhD Candidate: Pursuing a degree in Human-Computer Interaction, Industrial-Organizational Psychology, Organizational Behavior, Computer Science, or a related field graduating in December 2026 or later.

• AI/Tech Fluency: A deep understanding of how generative AI and automation are reshaping the modern labor market.

• Qualitative Research: Skilled in conducting interviews and fieldwork; skilled at organizing and coding complex information to turn human insights and observations into clear, practical solutions.

Preferred Qualifications:

• Pragmatic Mindset: The ability to balance academic depth with the speed and pragmatism required in a fast-paced corporate environment.

• Research Expertise: Proven track record of designing original research, managing data, and applying theoretical frameworks to real-world problems.

• Data Analysis: Proficient in R or Python for managing large datasets and creating data visualizations to communicate key research findings

Summer 2026 Internship Dates:

GROUP 1: May 18 - Aug 7th
GROUP 2: June 1 - Aug 21st
GROUP 3: June 15 - Sep 4th

This posting will close on March 6, 2026.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $52 - $63 per hour.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.