Substance Use Case Manager

EPIC Health Partners is expanding its Substance Use Case Management team and is seeking dedicated, compassionate Substance Use Case Managers to support individuals and families impacted by substance use and co‑occurring disorders. As our program continues to grow, this role is essential in ensuring individuals receive coordinated, person‑centered, and culturally responsive services that promote recovery, stability, and community integration.

This position plays a vital role in care coordination, advocacy, and collaboration across interdisciplinary teams to support positive outcomes for those we serve.

Essential Duties & Responsibilities

Assess individual needs and develop substance use case management Individual Service Plans (ISPs)

Enhance community integration opportunities and connect individuals to appropriate community supports

Assist individuals in locating, developing, or obtaining needed services, resources, public benefits, and transportation

Ensure coordination of services within EPIC Health Partners, with external providers, and with human service systems including local health and social services agencies

Monitor service delivery through regular contact with individuals, service providers, and through site or home visits to assess quality of care

Advocate for individuals in response to changing needs and update ISPs accordingly

Lead and participate in interdisciplinary team meetings and facilitate communication regarding attendance, engagement, and treatment progress

Assess the need for changes or additions to services, facilitate referrals, and ensure ISPs remain current
Attend required program activities

Complete all required documentation accurately and timely

Maintain confidentiality and security of Protected Health Information

Qualifications

Bachelor’s degree in psychology, social work, counseling, vocational rehabilitation, or another VA DMAS‑approved Human Services field required

At least one year of experience providing substance use or mental health services

Staff must be currently certified in: CPR, First Aid, and have verification of Tuberculosis screening.

Familiarity with substance use treatment and trauma‑informed care principles

Knowledge of DBHDS/DMAS standards and documentation practices

Ability to successfully complete required background and registry checks

Benefits

This full‑time position offers a comprehensive benefits package designed to support employee well‑being and long‑term professional growth, including:

Health, dental, and vision insurance

Paid time off

Retirement plan options

Ongoing training and professional development

About Epic Health Partners
Epic Health Partners is a behavioral health organization dedicated to providing high‑quality, person‑centered care for individuals navigating substance use and mental health challenges. We deliver services rooted in evidence‑based, trauma‑informed, and recovery‑oriented practices. Our team is committed to professionalism, accountability, and collaboration—supporting both the people we serve and the staff who serve them. As Epic continues to grow, we remain focused on building strong teams, developing staff, and creating sustainable programs that reflect our values and standards of care.