Subprime Financial Services Manager

About Clutch:
We’re on a mission to reinvent the way people buy, sell, and own cars.Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse thousands of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee.Named three years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and BMO. To learn more, visit clutch.ca

About the role:
Clutch is seeking a Sub-Prime Financial Services Manager to lead the online used car financing process. In this role, you will guide customers through financing transactions, communicate with lenders, and support growth by upselling Clutch’s ancillary products. You will play a key role in expanding Clutch into new cities across Canada

What you’ll do:

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Kick off the purchasing process after a deposit is placed, guiding customers and setting expectations

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Update customer details in our CRM, verify and generate necessary documentation

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Submit credit applications through systems like RouteOne and Dealertrack

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Communicate lender decisions accurately and promptly

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Upsell Clutch products including extended warranties, GAP, undercoating, and more

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Handle customer objections professionally and effectively

What we’re looking for:

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2–3+ years of sales experience; experience in lending or banking is preferred

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Experience working with challenged credit profiles

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Comfortable in a fast-paced environment and able to manage multiple customers at once

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Self-starter attitude with strong attention to detail and organization

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Exceptional communication and negotiation skills

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Passion for disrupting and redefining the used car industry

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Must work on-site at our Mississauga facility

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Must be willing to work evenings and weekends

Why you’ll love it at Clutch:

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Autonomy & ownership – create your own path and own your work

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Competitive compensation – base salary plus sales incentive plan

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Health & dental benefits

Employment Type:
New, Permanent Full-Time

Compensation & Benefits:

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Salary range: $50,000 annual base + sales incentive

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Comprehensive healthcare, dental, and vision coverage starting day 1

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [email protected]