Submission Analyst / Administrative assistant On Site

Location: Onsite in Barranquilla, Medellín, or Cali, Colombia
Work Model: Hybrid after 3 months (3 days onsite, 2 days remote)
Schedule: Monday to Friday, 8:00 AM – 5:00 PM EST
English Requirement: Proficiency level 9.0–10.0
Education: Bachelor's degree in Business or related field, or equivalent experience

About the Role: We are looking for a detail-oriented and analytical Submission Analyst to support Sales Managers and Broker Partners through underwriting, proposal, and contracting processes. This role requires accuracy in data management, documentation, and producing high-quality work in a fast-paced environment.

Key Responsibilities:
• Review, clean, and validate census data and reconcile with benefits invoices
• Collect required documentation from Broker Partners and submit complete packages to Underwriting and Finance
• Enter finalized census, pricing, and prospect details into Salesforce and internal systems
• Maintain document accuracy, version control, formatting standards, and track submissions
• Prepare and update proposal workbooks with accurate healthcare pricing and benefits information
• Enter Workers’ Compensation codes and salary data into Salesforce for pricing
• Support Sales Managers by organizing and maintaining prospect data
• Assist in creating, formatting, and delivering proposal materials
• Prepare final contract documents for client signatures using DocuSign
• Ensure all client documents are accurate and complete
• Draft welcome letters and assemble onboarding materials
• Distribute signed agreements and key documents internally

Attributes:
• Strong attention to detail and accuracy
• Highly organized with ability to manage multiple priorities and meet deadlines
• Analytical mindset and strong problem-solving skills
• Clear and effective verbal and written communication
• Team-oriented, adaptable, and proactive

Skills & Qualifications:
• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience) - At least 2 years of experience in administrative positions or related fields
• Advanced Microsoft Excel skills (formulas, formatting, validation)
• Preferred experience with Salesforce
• Knowledge of healthcare plans, benefits invoices, and underwriting processes preferred
• Experience in sales support, coordination, operations, or benefits/insurance administration (PEO or insurance industry experience is a plus)
• Strong administrative experience and excellent English proficiency