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Study & Site Operations, Partnership Manager

Novartis

Location not specified

Posted: February 12, 2026

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Quick Summary

The Study & Site Operations (SSO) Partnership Manager optimizes the cooperation with selected trial sites, considered key accounts for Novartis with huge potential to significantly contribute to the portfolio execution, aiming to improve performance in clinical studies regarding patient numbers, timelines, data flow and quality and thus establishes Novartis as partner of choice in clinical trials.

Required Skills

Job Description

Summary
The Study & Site Operations (SSO) Partnership Manager optimizes the cooperation with selected trial sites, considered key accounts for Novartis with huge potential to significantly contribute to the portfolio execution, aiming to improve performance in clinical studies regarding patient numbers, timelines, data flow and quality and thus establishes Novartis as partner of choice in clinical trials.
About the Role

LOCATION: Barcelona, Spain
ROLE TYPE: Hybrid Working, #LI-Hybrid

Novartis can not offer relocation support for this role. Please only apply to this role if the location is suitable.

Key responsibilities but not limited to:

Responsible for key account network within the country/extended country group (OPCs & satellite countries)
Defines tailored engagement model with assigned sites according to local and structural needs of these sites
Prepares and implements Site Partnership Strategy Plans in cooperation with assigned accounts
Defines measures of success for each site in scope (e.g., % increase in portfolio volume, patient density, start-up, and contracting timelines)
Is the single point of contact for all relevant stakeholders (e.g., departments heads, investigators, pharmacists, clinic administration) across all therapeutic areas at assigned sites regarding all study overarching topics
Communicates Novartis standards & expectations for future collaboration
Supports feasibility process in close cooperation with Feasibility Manager
Supports and optimizes early site engagement, speed of site initiation readiness as well as achievement of committed patient numbers in the assigned sites Responsibility to analyze all information regarding the assigned sites, to oversee all study activities and to survey sites´ strengths, areas of improvement and capacities
Supports sites in developing network with other departments to improve study startup, patient management and recruitment
Supports negotiation of study fees, contracts, contract templates and master templates as applicable

Essential requirements:

Minimum 5 years’ experience in clinical research in a role that oversees (project management) and/or with monitoring clinical trials Degree in scientific or health discipline required and an advanced degree with clinical trial experience and/or project management (preferred)
Capable of leading in a matrix environment, without direct reports
Strong project management capabilities with demonstrated ability to problem solve and mediate complex issues
Thorough understanding of the international aspects of drug development processes, including strong knowledge of international standards (GCP/ICH), health authorities (FDA/EMA), local/National Health Authorities regulations and Novartis standards
Understanding of all aspects of clinical drug development with particular emphasis on monitoring and study execution

Desirable requirements:

Demonstrated negotiation and conflict resolution skills both internal and
external (site relationships)
Strong influencing and presentation skills
Strong communication skills
Communicates effectively in a local/global matrix environment

Languages :

Fluent in English and local language (written and spoken)

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

Division
Development
Business Unit
Development
Location
Spain
Site
Barcelona Provincial
Company / Legal Entity
ES06 (FCRS = ES006) Novartis Farmacéutica, S.A.
Functional Area
Research & Development
Job Type
Full time
Employment Type
Regular
Shift Work
No
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