Studio Support

WW+P is an international architectural and urban design studio. Our ethos of working collaboratively for the enjoyment of everyone influences the many sectors we specialise in.

We are lucky to be involved in some very exciting and high-profile infrastructure, rail, residential and mixed-use projects, working in a variety of materials and stylistic approaches. It is an exciting place to work, in a grounded architectural practice with a great social culture.

Located in our design studio in central London (SE1 4QH) you will enjoy the benefits of working in a highly creative and free-thinking team.

We are made up of team players, who work together and are open and trusting with colleagues, clients and stakeholders. Our studio is structured to facilitate a culture of innovation and exemplary design whilst building upon our 40 years of experience, to deliver successful projects.

The Studio Receptionist is the first point of contact for our staff and visitors, ensuring a calm, professional and welcoming environment and ensuring that the front of house duties are delivered. This position requires a proactive and detail orientated person, with the ability to deliver key front of house duties whilst maintaining a calm, professional and welcoming environment for our staff and visitors. An additional aspect of the role is providing support to the 10N CEO and team.

Roles and Responsibilities

• Managing front of house by maintaining a tidy, professional front desk and studio space
• Serve visitors by greeting, welcoming, and directing them appropriately, ensuring staff and visitors are signing in using the sign in app
• Answering phone calls, letters, and emails and/or directing these communications to the correct department/staff person
• Diary management and managing meeting room availability across No12 and No10 Valentine Place.
• Scheduling, Coordinating and handling deliveries, including daily mail.
• Recording and maintaining office expenses
• Making key cards for new starters
• Assisting Studios’ Coordinator with coordinating internal events, such as studio presentations and visitor badge making for events
• Managing office inventory such as stationery, refreshments, office supplies and kitchen items, ensuring stock levels are in line with Studio Management policies
• Perform general administrative tasks
• Ensure cleanliness of communal spaces and meeting rooms

10N CEO EA support

• Order lunches for in house meetings, as needed, ensuring expenses are allocated appropriately.
• Updating of 10N travel request log, as needed with the Studios’ Coordinator’s input.
• Proactive 10N CEO’s diary management- including notifications of clashes, feasibility of attendance, scheduling and coordination (location, travel time to meetings and all other logistical support)
• Scheduling and managing 10N CEO’s travel arrangements and expenses management.
• Scheduling 10N specific meeting on behalf of the CEO, when needed.
• Ad hoc duties in support of 10N CEO, as needed.
• Assist in 10N executive meetings’ minute circulation.

Other duties

• Support on special projects such as office moves and lead on seating arrangements
• Working with the studios’ coordinator to ensure both the opening up (8am) and closing down (6pm) shifts are covered.
• Work closely with the Facilities Manager, Studios’ Coordinator and Global Head of Governance and Performance to support any other studio related requirements

 

Person specification

Essential

• Professionalism, warmth and strong communication skills;
• Excellent time management and ability to multi-task effectively;
• Proactive positive attitude and ability to remain calm in a busy environment;
• Microsoft Tools/ Share Point knowledge;

Desired

• Previous experience in receptionist, administrative or front of house role
• Experience with Oracle procurement

 

Personal skills and key competencies

Essential

• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive and detail-oriented
• Strong organizational and multitasking abilities