Student Success Office Assistant

Student Office Assistant (Office of Student Success)

POSITION DESCRIPTION

This is an entry level student staff position reporting to the Office Manager in the Office of Student Success. The incumbent functions as the Front Office Admin/Student Office Assistant. This position assists with the general office operations. 1. Assist the staff with the general office operations. 2. Greet and check-in clients visiting the office. 3. Schedule appointments and recommend services for clients. 4. Answer telephones and make telephone calls. 5. Check and respond to emails. 6. File, scan, and fax documents as well as create and review documents. 7. Submit data entry when needed. 8. Assist in developing traditional media information such as brochures, pamphlets, and etc., as well as via social media such as Facebook, Twitter, Instagram, and etc. 9. Outreach to students about services via peer to peer interactions and directional advertising. 10. Assist with Setup and up-to-date information for events such as events: university, department, division and etc. 11. Ability to interact with public and university personnel while conveying the mission of Student Success. 12. Other related duties as assigned. Minimum Qualification Requirements • Admission to the university. • Enrolled in a degree program of study at the campus of employment. • Proficiency with Microsoft Suite including Word, Excel, PowerPoint, and Outlook. • Proficiency with internet browsers such as Internet Explorer, Firefox, Google Chrome, etc. • Proficiency with social media such as Facebook, Twitter, and etc. • Ability to type at least 40 words per minute. • Ability to keep confidentiality of records and communications. • Ability to speak and write clearly. • Ability to report on time to work. • Ability to dress business casual/professional at work.