Student Experience Adviser

Waipapa Taumata Rau | The University of Auckland

The University of Auckland creates globally transformative impacts through its distinctive strengths in world-leading research, scholarship, teaching and collaborative partnerships, inspired by its unique position in Aotearoa New Zealand and the Asia-Pacific. 

 

Te Whiwhinga mahi | The opportunity

The Faculty of Arts and Education | Te Pūtahi Mātauranga is seeking an energetic Student Experience Adviser to join the Student Support and Engagement team. In this role, you will help foster a connected and inclusive student community by supporting targeted engagement initiatives, working alongside student leaders, and contributing to larger faculty activities such as orientation programmes that strengthen connection, belonging, and participation in faculty and University life. You will also support student development and engagement through initiatives and services that encourage personal and academic growth.

Key aspects of the role include:

• Seeking opportunities to promote and celebrate student successes.
• Attending staff/student committees and representing student interests in faculty initiatives.
• Coordinating student communications, wellbeing initiatives, and engagement activities that strengthen student connection, belonging, and participation in faculty life.
• Working alongside student leaders and wider faculty teams to support initiatives and programmes that enhance the student experience and foster an inclusive and connected student community.
• Gathering and reviewing feedback on programme effectiveness, contributing to continuous improvement initiatives across the faculty and University, and delivering reliable, efficient, and student-focused service.

This is a full-time (37.5 hours per week), permanent position.

The remuneration range is $63,600 - $79,300 depending on skills and experience.

For more detailed information, please refer to the Position Description (updated PD to be linked). 

 

He kōrero mōu | About you

Our ideal candidate will bring experience supporting engagement initiatives within a tertiary or similar environment and enjoy building positive relationships with students, staff, and student leaders. You will be collaborative, adaptable, and motivated by creating opportunities that strengthen student connection, belonging, and participation in faculty life.

To be successful in this role, you will have:

• A tertiary qualification or equivalent relevant experience.
• Strong interpersonal and communication skills, with the ability to build effective working relationships.
• Experience supporting or delivering initiatives that enhance student engagement and community.
• A student-focused approach, with experience providing high-quality support and service.
• The ability to manage competing priorities and work effectively in a collaborative environment.
• An understanding of equity issues in New Zealand.

 

Ngā āhuatanga kei a mātou | What we offer

The University is committed to providing an excellent working environment through:

• Excellent research, teaching, and campus facilities
• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. 

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of 11.59pm Monday 18 May, 2026 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

Please direct enquiries to Rebekah Williams ([email protected]). Please note we are happy to answer your questions, but we do not accept applications by email.

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Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz