Student Counsellor
Navitas
Posted: May 8, 2026
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Quick Summary
A student counsellor will work closely with students to provide support and guidance in their academic journey, promoting student success and well-being. The role involves developing and implementing individualised support plans to meet the unique needs of students, and collaborating with colleagues to achieve academic goals. The ideal candidate will have a strong understanding of the importance of student welfare and a positive attitude to work in a fast-paced environment.
Required Skills
Job Description
Navitas and Charles Sturt University joined forces to establish the Charles Sturt University Sydney campus, located in the heart of North Sydney, offering students an engaging and exceptional student experience. This dynamic partnership brings together two leading education providers to create a vibrant tertiary experience like no other. 
Navitas Careers & Industry Division, which specialises in niche colleges offering higher education, VET, professional development, and employability skills, is proud to be a part of this exciting new venture. With a global network of over 25,000 students and 1,800 staff, Navitas brings a wealth of experience and expertise to the partnership. 
KEY RESPONSIBILITIES
• Provide best-practice evidence-based individual counselling, using theoretically sound and evidence-based approaches, available to all students of all study modes, via face-to-face, telephone and online modalities.
• Crisis intervention as appropriate to the need and context, given limited scope and resources.
• Contribute to the development, implementation and evaluation of programs and resources to promote and support health and wellbeing that are sustainable, scalable, and effective.
• Consult, liaise and collaborate with other Charles Sturt University Sydney colleagues on issues related to student wellbeing.
• Maintain professional currency and development, relevant to the themes and duties of the position, and to ensure professional accreditation is maintained.
• Maintain professional case notes and files in accordance with industry standards and guidelines of your professional body (AASW or APS).
• Maintain a superior working knowledge of issues in the higher education sector, especially in student safety and wellbeing, key legislation, policies and procedures of relevant systems and technologies, and available supports that underpin the team’s activities and enhance the student experience.
• Actively contribute to Charles Sturt University Counselling and Wellbeing Service initiatives, and strategies, including attendance at meetings, input to programs and initiatives, presentations and reports, and mutual collegial support.
• Work closely with diverse student populations, recognising and respecting cultural and individual differences, and adapting counselling approaches accordingly.
• Work with the Critical Incident Management Team to manage critical incidents involving students in accordance with CSU policies and procedures.
• Assist in developing and implementing initiatives that enhance the overall well-being of the student body.
QUALIFICATIONS & SELECTION CRITERIA
• A degree in Social Work or Psychology with eligibility for membership with the Australian Association of Social Workers (AASW); or a counselling qualification supported by relevant professional experience; or registration with the Australian Health Practitioner Regulation Agency (AHPRA), accompanied by substantial experience demonstrating the practical application of relevant theories and principles.
• Extensive experience in the direct provision of mental health and disability support in an organisational setting with demonstrated advocacy and case management skills and experience.
• Demonstrated capacity to design, deliver and evaluate programs, workshops and/or training seminars.
• Demonstrated awareness of issues of concern to international and domestic students including cultural, ethnic or racial matters, sexual preference and religion
• Demonstrated skill in negotiating and resolving sensitive and complex issues on behalf of clients.  Demonstrated flexibility in approach and a willingness to learn and embrace change.
• Demonstrated ability to use relevant communications, record-keeping, and administrative technology, and to adapt to system changes.
• Ability to maintain strict confidentiality.
• Ability to work collaboratively in a diverse and inclusive environment.
Why you should join us: 
• Joining the Charles Sturt University Sydney team means that not only will you shape the student campus experience, you will also help foster a dynamic and supportive culture for our staff right from the beginning. 
• At the core of everything we do is a commitment to fostering a student-centred learning and teaching environment. You'll find your place in our dynamic and supportive team if you are motivated by collaboration and innovation. 
• Sustainability is important to us. We believe in making a difference with our actions. We're proud to be Australia's first carbon-neutral university. 
Employee perks and benefits include:  
• Unlimited global career opportunities across the Navitas portfolio 
• Flexible working arrangements 
• Salary packaging and novated leasing 
• 2 paid volunteer days per year for your passionate causes 
• Health & well-being packages including free counselling and well-being specialist support for employees and family members 
• Discounted gym memberships, private health insurance, movie tickets, travel, hotels, insurance and selected retailers 
• Access to LinkedIn Learning and professional development opportunities. 
Join us and make a lasting impact on the global higher education landscape. 
 
If this opportunity could be your next ideal career move, we would love to hear from you! 
How to apply:  
• Submit your CV (if including a cover letter please note you can upload this on the 2nd page of the application process) 
• Please note applicants are assessed upon receipt so you are encouraged to apply now. 
• For a confidential discussion regarding the role, please contact Joanna Vytingco via mobile at 0411 452 866.
About Navitas  
Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The Navitas portfolio employs over 5000 staff and supports over 60,000 students and encompasses a broad selection of partners, locations, and opportunities, including university pathway programs, English language qualifications, employment training, creative media training, and more. 
Disclaimer: 
Charles Sturt University Sydney is operated by Navitas Pty Ltd under a service agreement with Charles Sturt University. All Charles Sturt University Sydney and Melbourne campus staff are employees of Navitas