Student Conduct Investigator

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading university and 65th in the QS World University Rankings 2024. Employing over 9,000 staff supporting over 46,000 students, we are one of NZ’s largest and most diverse employers.

Our mission and values place a strong emphasis on both our student body and our scholarly community, and we work with both community and enterprise to advance the well-being of the peoples of Auckland and New Zealand, with a clear commitment to pursuing sustainability.

About the team | Mō tō mātou rōpū 

Te Kahu Tauira | Student and Scholarly Services (SaSS) was established with the aim of strengthening the integration of student facing services to improve effectiveness at all points along the student journey. SaSS encompasses a wide range of student-facing services, plus services that support researchers and academic staff in their teaching. Services include academic services, libraries and learning support, Student hubs and the Student Experience Centre, services to support Māori and Pacific kaimahi and students, student engagement and wellbeing. The Student Conduct Office works to support a safe, welcoming and equitable environment for our community.

This is a rare and exciting opportunity to join the team as a Student Conduct Investigator.

 

The opportunity | Te Whiwhinga mahi

The Student Conduct Investigator plays an essential role in creating a safe, inclusive and equitable environment at the University of Auckland by carrying out the work of the Student Conduct Office to bring about timely and effective resolution of student conduct and discipline matters through appropriate resolution pathways, including investigations relating to student conduct and discipline. At times, this work involves complex problems and highly sensitive issues.

The role advises Academic and Professional staff, with a particular focus on colleagues in Faculties, on student general misconduct, including formal, informal, and alternative discipline and conflict resolution processes. The Investigator utilises strong relationships with a wide range of relevant stakeholders and a thorough knowledge of University policy and procedure, as well as legal principles and frameworks.

Key responsibilities include:

In this role, you will 

• Review, advise on and resolve student general misconduct and complaints in alignment with University policies, procedures and statutes and principles of natural justice.
• Undertake student misconduct investigations, including complex and sensitive cases, prepare investigation reports and recommendations as well as documentation for disciplinary processes.
• Provide education and support to staff and student groups regarding behavioural complaints, with a particular focus on supporting staff in Faculties.
• Ensure data collection on notifications, complaints, and incidents is rigorous and accurate, and undertaken in a way that allows for rapid data extraction and reporting to senior management on high-risk matters
• Actively protects, participates and promotes the University’s commitment to Te Tiriti o Waitangi, to achieve equity outcomes for staff and students in a safe, inclusive and equitable environment.

This is a full-time, 37.5-hour-per-week role. The salary range for this role is $93,201 - $107,500 per annum depending on qualifications and experience.

For more detailed information, please refer to the Position Description.

 

He kōrero mōu | About you

To be considered for this role, you will have:

• Experience in a comparable role, for example, in a complaints, investigations or regulatory organisation, or in a legal setting such as an employment relations role.
• Experience in investigating, mediating, and/or processing complex complaints between parties.  
• Building relationships with a diverse and wide range of stakeholders
• Strong attention to detail, sound judgement and strong communication skills in both written and verbal communication
• Ideally have a background in law, alternative dispute resolution, restorative justice or formal investigations.
• Experience working in a policy-driven environment where you provide expert advice
• Demonstrable experience in managing sensitive and complex cases and utilising tact, diplomacy, impartiality, discretion, and empathy.
• Experience working in a complex, multi-stakeholder and multi-cultural environment.

Above all, we are looking for someone who is empathic, acts with manaakitanga, and is motivated to foster whanaungatanga and build kotahitanga in our community.  

 

What we offer | Ngā āhuatanga kei a mātou

We offer you more than just a job. We provide you the opportunity to be part of a dynamic, world-class educational institution whilst being part of a team focused on enhancing the student experience at Waipapa Taumata Rau.

We proudly provide an environment that will enable you and rewards hard work. We provide benefits and support throughout your career to help you develop and grow.

We are committed to providing a supportive working environment through:

• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks of annual leave. With the option to buy and sell additional leave
• Flexible employment practices. Including partial working from home and adaptive working hours
• In addition, we offer career development programmes, discounted car parking, on-site childcare options, leisure and recreation facilities, and a number of other discounted products and services.

For more information, please visit Staff Benefits.

Hear more about making Worlds of Difference in your career at the University, our partnership with Māori, our Te Ao Māori principles, our impact, our staff and life in Auckland on our careers website

 

How to apply | Me pēhea te tuku tono

Applications must be submitted online by the closing date of 8 May 2026 to be considered.

Please include a short Cover Letter and your CV highlighting why you are interested in joining us and how you can meet the requirements of our vacancy.

If you have any questions about this role, please contact Sarah Littlejohn - [email protected].

We do not accept direct email applications.

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz