Strategy & Operations Manager - B2B2C

About Us
1GLOBAL is a technology-driven global mobile communications provider, delivering global connectivity solutions to enterprises and consumers. Powered by a best-in-class telecom platform – including its own owned and operated global mobile core network, fully fledged in-house developed eSIM technology, and an extensive portfolio of telecom licenses – 1GLOBAL operates as a fully regulated telecommunications provider across 40 countries worldwide.

We serve many of the world’s leading banks, enterprises, and digital-first businesses, including neo-banks, global fast moving consumer goods companies, travel leaders, and payment service providers. Today, 1GLOBAL connects more than 70 million people and devices globally, enabling our customers to launch, scale, and innovate with confidence in the mobile ecosystem.

1GLOBAL is a profitable, fast-growing business. With full-year revenues in 2025 exceeding US$200 million and profits of over US$25 million, we generate strong cash flows to fund our growth allowing us to continuously invest in infrastructure, platform innovation, and global expansion. Recent years have marked a defining phase in our journey, with major enterprise and mass-consumer client wins accelerating our evolution into a global mobile connectivity powerhouse, purpose-built to enable consumer brands to enter and succeed with their own aspirations to offer telecommunications services to their clients.

Founded in 2022 by experienced technology entrepreneurs, Hakan Koç and Pyrros Koussios, 1GLOBAL has rapidly emerged as a European technology leader shaping the future of global telecommunications. We operate as a fully regulated Mobile Virtual Network Operator (MVNO) in 12 countries and as a regulated telecom operator in an additional 28 markets. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, our team of close to 500 experts across 15 countries is united by a single ambition: to redefine global mobile connectivity through technology, scale, and execution excellence.

About the Team
We are hiring a Strategy & Operations Manager to work closely with the Chief Marketing Officer, focused on scaling and operationalising our B2B2C business, where enterprise partners launch consumer-facing mobile products powered by 1GLOBAL’s platform.

This role sits at the centre of one of the company’s highest-priority growth areas. You will combine strategic thinking with hands-on execution, ensuring that partner launches, commercial initiatives, and cross-functional programmes move from plan to delivery with speed and precision.

You will operate at the intersection of commercial, product, finance, and legal, translating commercial negotiations into executable, scalable operational structures.

The right person for this role gets energy from making complex things work. You can zoom out to see the strategic picture and zoom in to fix the process that's slowing a product launch down. You're comfortable with ambiguity, decisive with incomplete information, and known for following through.

The right person for this role gets energy from making complex things work, is comfortable with ambiguity, and consistently follows through to delivery.

About the Role

• Drive B2B2C operational execution. Own the operational rhythm of the B2B2C business, tracking partner launches, managing cross-functional workstreams, and making sure the right things are happening at the right time.
• Support the CMO on strategic priorities. Prepare materials for executive and board-level audiences, support strategic planning cycles, and help translate high-level goals into concrete action plans.
• Partner with Legal to drive contracting processes end to end. Coordinate redlines, manage timelines, and progress agreements to signature.
• Connect the dots across teams, serving as the coordination layer between product, commercial, legal, and external partners, ensuring alignment, unblocking issues, and keeping initiatives on track.
• Turn data into decisions through performance analysis, market insight, and structured problem-solving.
• Build the playbooks. Document and systematise how the B2B2C business operates, from partner onboarding to product launch to commercial reporting, so that processes are repeatable, scalable, and do not depend on any single person.

Requirements:
About You

Must Have

• 2+ years of experience in a high-performance environment such as management consulting, investment banking, or a fast-scaling technology company.
• Strong analytical skills and comfort working with data to support decisions.
• Excellent written and verbal communication, with the ability to distil complexity into clear, compelling narratives.
• Proven ability to manage multiple workstreams simultaneously without dropping the ball.
• Confident operating with ambiguity, able to define structure where none exists and act without waiting for perfect information.
• A track record of taking full ownership of complex projects and seeing them through to completion.
• Strong interpersonal skills and the ability to influence and align stakeholders without direct authority.
• A natural inclination to systematise: when you see a process that relies on tribal knowledge or heroic effort, your instinct is to document it, improve it, and make it repeatable.

Nice to Have

• Familiarity with B2B2C business models, particularly in fintech, telecom, or consumer platforms.
• Experience working in or alongside a commercial or go-to-market function.
• Exposure to regulated industries or complex partner ecosystems.

Benefits:
Why 1GLOBAL?

• Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 100% year-on-year under the leadership of successful tech entrepreneurs.
• Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry.
• Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals.
• Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts.
• Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field.
• International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.
• Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment.
• Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.