Strategy Manager, Operations

Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

About the Role:
We are seeking a highly motivated individual to join our team and lead high-impact global initiatives. This role is focused on driving key strategic projects that are integral to fuel the company’s growth. You will work directly with C-level executives and the leadership bench, providing deep insights through data-driven analysis, helping shape the company’s growth through executional excellence. This is a fast-track leadership development role, offering exposure across the business to prepare you for future leadership positions within the company.

Key Responsibilities::
• Own Strategic Initiatives: Own, lead and execute the end-to-end management of high-impact, cross-functional global initiatives that align with the company’s strategic priorities.
• Work with C-Level and Leadership: Working closely with senior leadership to develop, refine, and execute strategies that drive business growth and operational excellence.
• Strategic Planning & Execution: Develop and execute detailed project plans end-to-end, including timelines, milestones, and resource requirements through to execution and delivery of key initiatives.
• Problem Solving & Process Improvement: Identify areas for improvement within business processes, propose solutions, and implement changes to drive efficiency and performance.
• Collaborate Cross-Functionally: Work closely with stakeholders across different departments to ensure a holistic approach to problem-solving. Drive alignments on objectives, gather input, and communicate progress effectively.
• Leadership Development: As part of a leadership track, demonstrate the potential to take on a future P&L leadership role, influencing company direction and growth.

Qualifications::
• Experience: 5 years of experience in management consulting, strategy, or business related roles. Prior entrepreneurial experience or those with P&L responsibility are highly welcomed to apply.
• Analytical Skills: Strong data analytics and business analysis capabilities, with the ability to interpret data and provide actionable, strategic recommendations.
• Growth Mindset: Excellent problem-solving skills, with the ability to break down complex, ambiguous challenges into clear, actionable steps to drive growth.
• Communication: Strong cross-functional communication skills, with the ability to express complex ideas succinctly and effectively.
• Stakeholder Management: Proven ability to work with and influence stakeholders across teams and markets.
• Project Management: Proven track record of managing multiple projects and initiatives, meeting deadlines, and delivering results with minimal supervision.
• Entrepreneurial Mindset: Self-starter with the ability to work in a fast-paced environment, thrive in ambiguity, and lead with a bias to action.

Why Join Us::
• Leadership Fast-Track: This role is designed to fast-track you into a leadership position within the company, with the opportunity to influence strategic decisions and shape the company’s future.
• Global Exposure: Gain hands-on experience in high-impact global projects across various business functions and geographies.
• Executive Mentorship: Work directly with and receive mentorship from C-level executives and senior leadership.
• Dynamic Work Environment: Be part of a high-growth company where innovation, agility, and entrepreneurial thinking are at the core of everything we do.
• As part of this initiative, you may be placed in any parts of the business that best aligned with your specific area of expertise and potential.

ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!