Strategic Solutions Coordinator
Confidential
Posted: March 2, 2026
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Quick Summary
This position involves coordinating existing projects, managing accuracy and quality, and providing a top-tier customer experience. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be able to handle sensitive customer inquiries.
Required Skills
Job Description
JOB TITLE: STRATEGIC SOLUTIONS COORDINATOR
Location: Remote
Reports to: Strategic Solutions Manager
Position Overview:
The Strategic Solutions Coordinator assumes responsibility of existing projects to manage execution, ensure accuracy and quality, and provide solutions aligned with the guidance of sales staff and management when necessary. They must effectively collaborate with the sales team; serving as a liaison between clients and company personnel; answering inquiries, providing updates, and delivering a top tier customer experience.
Duties + Responsibilities
Take over existing projects and manage execution process to ensure accuracy and quality; continuously monitoring progress to ensure all deadlines are met
Conduct regular checks and quality assessments on ongoing projects for accuracy, communicating all challenges or issues promptly to the appropriate stakeholders
Prepare and present project status reports and results to management as requested
Collaborate with sales personnel to gain insight and direction to address their needs effectively; providing solutions aligned with the guidance of sales team and management
Coordinate information flow and ensure all necessary resources are available for sales meetings and client interactions
Serve as liaison between clients and sales team, answering inquiries and providing updates
Build and maintain strong relationships with clients, providing unparalleled customer service
Manage client communications related to project status, updates, and deliverables
Troubleshoot issues, offer timely solutions, and escalate complex problems as needed
Skills + Specifications
Ability to handle, manage, and prioritize multiple tasks simultaneously without compromising quality of work or deadline adherence
Possess excellent communication and interpersonal skills to work collaboratively and cross functionally
Exhibit strong organizational skills and attention to detail
Ability to think analytically; maintaining a problem-solving mentality and agility to adapt to changing priorities, new processes and sales software programs quickly and efficiently
Additional Responsibilities
Use sound judgement when making decisions
Act with integrity and respect
Adapt to changes required by business
Assume and complete all other duties as assigned by supervisor
Job Requirements
Minimum 2 years’ experience in lighting industry; preferably at a lighting sales rep agency
Prior project management experience preferred
High school diploma or equivalent required; bachelor’s degree preferred
Computer and software proficiency required