Strategic Sales Development Representative

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We are seeking a motivated and results-driven Strategic Sales Development Representative (SDR) to join our dynamic sales team. The ideal candidate will play a pivotal role in generating pipeline from our highest value leads in NoAM Retail. The SDR will work closely with both marketing and sales teams to generate qualified opportunities, ultimately helping us meet our revenue and growth goals.

What you’ll be doing:

• Proactively identify and target strategic accounts using a mix of research, industry trends, and internal tools.

• Qualify Strategic inbound and partnerships leads to ensure they meet the ideal customer profile (ICP)

• Conduct in-depth outreach through calls, emails, social media, and other channels to generate qualified leads

• Leverage CRM tools and data analytics to track leads and pipeline progress.

• Collaborate with the sales team to understand business goals and key performance indicators (KPIs) for each target segment.

• Assist in building and refining sales strategies for top-tier prospects and key verticals.

• Continuously evaluate market trends, competitors, and customer pain points to tailor outreach strategies effectively.

• Leverage insights from conversations to understand client needs and pain points, feeding this information back to the sales team.

• Meet or exceed monthly and quarterly targets for qualified leads, meetings booked, and other key performance metrics.

• Provide regular updates and reports on lead generation activities, sales efforts, and key account progress.

What you need to bring:

• 2+ years of experience in a sales development or sales support role, preferably in a B2B SaaS, technology, or enterprise-focused environment.

• Proven track record of meeting or exceeding lead generation targets.

• Strong understanding of sales cycles, sales methodologies, and lead qualification frameworks.

• Ability to build relationships quickly and strategically with potential clients.

• Self-starter with a proactive, can-do attitude and a passion for driving results.

• Adaptable and comfortable in a fast-paced, high-growth environment.

• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work

• A culture that celebrates performance

• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard

• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies

• Equity options, because this is your company too

• Contributions to your pension plan. Your future matters

• Training opportunities to grow your skills and career

• Health and wellness credit so you feel your best

• Time off to volunteer and give back to your community

• Interest groups, employee led networks, social committees to sponsored sports teams

• Computer purchase program to get your personal Macbook

• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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