Strategic Relationship Director

About Safecall

Safecall is a whistleblowing service provider, helping organisations establish an independent, safe and confidential reporting system since 1999. Our whistleblowing hotline and online reporting allows employees to Speak Up and report their concerns to the highest levels of management. We recognise the value of an effective whistleblowing programme in supporting both employers and employees to address wrongdoing in the workplace.

We support over 1,000 customers in 100 countries globally. In our 20 year history we have successfully managed tens of thousands of cases on behalf of our clients and their employees.

Law Debenture is our parent company, an Investment Trust supported by a wholly owned professional services business. LawDeb is an unusual and exciting proposition, on a day–to-day basis we are nimble, ambitious and small enough to know everyone by name, whilst also benefiting from the profile and credibility of a listed business. This is thanks to our 132-year-old FTSE250 investment trust and our fast-growing independent professional services business of over 250 colleagues across 6 business lines including Safecall.

We’re on a journey to shape a culture we’re all proud to be part of. One where everyone feels trusted, supported and empowered to own their success. Working with us, you will have access to our enviable network of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with.

Role Overview

The Strategic Relationship Director will lead the development and management of strategic relationships that drive referral business for Safecall’s outsourced employment investigations and hotline services. This includes leveraging existing Law Debenture relationships with law firms, managing key software partnerships, and overseeing a critical Middle East partnership that promotes Safecall’s hotline offering to global clients. The role carries responsibility for delivering stretching revenue targets through effective engagement and referral generation, while also proactively developing new relationships from scratch in line with our business strategy to accelerate growth and sales performance.

Job Role & Responsibilities

Law Firm Relationships: Build and strengthen strategic relationships with law firms to generate referrals for employment investigations; identify and engage decision-makers and influencers; present Safecall’s outsourced investigations expertise and showcase our highly experienced team.

Working collaboratively with Central BD in this area will be vital, as many of these relationships are well established and co-ordination in approach is paramount

Software Relationships: Manage relationships with key software partners to integrate Safecall’s services into their offerings; collaborate on joint initiatives to expand reach and referral opportunities.

Middle East Relationship: Maintain and grow a strategic relationship with a key Middle East partner that refers Safecall’s hotline services to global clients; ensure alignment of offerings and deliver joint value propositions.

New Relationship Development: Proactively identify and establish new strategic relationships aligned with Safecall’s growth strategy; create compelling propositions to attract them and accelerate revenue generation.

Revenue Growth & Metrics: Deliver against stretching revenue targets by converting referral opportunities into measurable business; achieve agreed metrics for growth, including number of new relationships established annually, increase in referral volume from existing referrers, and revenue contribution; monitor and report on revenue performance linked to strategic relationships.

Account Management: Maintain regular contact with all strategic referrers through face-to-face and virtual meetings; keep Safecall top-of-mind for outsourcing needs by delivering consistent value and insights.

Collaboration & Reporting: Work closely with internal teams to align strategies with overall business objectives; provide feedback from referrers to inform service development and marketing initiatives; report on performance and referral pipeline.

Essential Knowledge, Skills & Experience 

Significant experience at senior level engaging with C-suite executives and senior decision-makers.

Proven track record of revenue generation and achieving ambitious growth targets.

Background in law firms or professional services, with strong understanding of relationship dynamics in these sectors.

Experience managing international strategic relationships and navigating cultural nuances.

Excellent communication and presentation skills, with the ability to influence senior stakeholders.

Commercial acumen and ability to identify and convert business opportunities.

Self-motivated, proactive, and comfortable working in a relationship-driven role.

Your Reward

Competitive salary with performance bonus scheme

Generous pension contribution

Full healthcare cover

Health cash plan

Life assurance

Buy/sell annual leave scheme

Additional Information

People who thrive at LawDeb make the most of this foundation to grow themselves, help us improve and have fun playing their part in building the culture that’s fuelling our growth.

LawDeb hires people based on personal merit and qualifications regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background or any other protected attribute. We celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to work. We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. If you feel that you require any reasonable adjustments to be able to participate in this recruitment process, please provide further details where prompted.

Please note that we have a thorough referencing process, which includes credit and criminal record checks. 

If you’d like to find out more about LawDeb and our open vacancies, please contact our careers team on [email protected].