Strategic Partnerships Sr. Director

About Carrot:

Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at get-carrot.com.

The Senior Director of Strategic Partnerships will be responsible for the activation and growth of our strategic partner channels. Reporting to the VP of Strategic Partnerships, this role will drive both the enablement and commercial growth of our partner ecosystem, ensuring every relationship is effectively activated, supported, and optimized for measurable business impact.

You’ll be a critical piece of the commercial team responsible for bringing Carrot’s partners to life, including onboarding, enablement, joint go-to-market execution, and helping partners market, sell, and deliver Carrot’s solutions. The ideal candidate is organized, relationship-driven, and motivated by growth — able to balance detailed execution with a commercial mindset. You’re comfortable in the market, spearheading relationships that drive revenue outcomes while maintaining strong internal organization, collaboration, and alignment.

Key Responsibilities:

• Commercial Activation: Develop and execute partner activation programs that drive lead generation, pipeline progression, and revenue through reseller, health plan, and referral partnerships.

• Partner Enablement: Operationalize playbooks and training to accelerate partner readiness and effectiveness in positioning Carrot to their client bases.

• Relationship Management: Serve as day-to-day contact for key partners, leading joint pipeline reviews, quarterly business reviews, marketing efforts, and other growth initiatives.

• Cross-Functional Collaboration: Partner with Sales, Consultant Relations, Customer Success, Marketing, and Operations to implement scalable go-to-market programs and processes that improve partner engagement and outcomes.

• Performance Tracking: Define and track KPIs associated with partner-influenced revenue, lead generation, joint customer performance, and overall partnership satisfaction.

• Process Improvement: Identify opportunities to streamline activation workflows and improve partner experience.

• Market Engagement: Represent Carrot in partner-facing meetings, trainings, and events to strengthen collaboration and drive adoption.

The Team:

You will be joining the Partnerships team that sits under the Commercial Organization and will work alongside other partner activation managers.

Minimum Qualifications:

• Bachelor’s Degree in Public Health, Business, Communications, or a related field

• 8-10 years of sales, partnerships, or consulting experience, preferably in healthcare/healthtech or employee benefits

• Consistent over achievement in quota and revenue goals

• Experience driving internal cross-team collaboration

• Ability for domestic travel as needed, minimally once per quarter

Preferred Qualifications:

• A minimum of 4 years of experience supporting reseller, referral, or health plan partnerships with employer benefit platforms, health plans, and/or PEOs

• Comfort navigating fast-paced, cross-functional environments.

• Excellent Salesforce, Excel and Powerpoint skills

Compensation:

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $189,000-$236,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: [email protected]

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.