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Strategic Insights and Capabilities Lead

AstraZeneca

Australia – New South Wales permanent

Posted: March 23, 2026

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Quick Summary

Join a team with the courage to change the course of rare disease. Apply change management strategies and d drive CRM, omnichannel, and CX capability uplift across Alexion ANZ.

Job Description

About Alexion

Join a team with the courage to change the course of rare disease. At Alexion, AstraZeneca Rare Disease, we are united by a bold mission: to transform the lives of people living with rare diseases. We’re seeking a highly capable and focused Strategic Insights and Capabilities Lead to integrate complex data into clear, actionable insights and drive CRM, omnichannel, and CX capability uplift across Alexion ANZ.

What you'll do

• Lead the planning and implement new operational initiatives with clear objectives, roadmaps and success metrics; apply change management strategies and disciplined execution to improve performance and ensure continuity in our complex and fast‑moving environment.
• Influence all levels of the organization through impactful communication, passion, business partnering and collaboration; build change coalitions, resolve trade‑offs and role‑model accountability and continuous improvement.
• Triangulate IQVIA/PBS, market research and competitive intelligence to generate clear insights and forecast scenarios in a lower‑granularity data environment.
• Translate analytics into recommendations for marketing, sales and leadership; build digestible dashboards and focus on the “so what”.
• Improve CRM (Veeva) processes, data quality and adoption; enhance omnichannel and digital communications effectiveness; embed operating rhythms and guidelines.

Essential for the role

• Significant experience in the pharmaceutical industry with a track record in business insights/analytics (manager or senior analyst) translating data into actionable recommendations
• Strong familiarity with standard pharma datasets (e.g., IQVIA sales data, PBS) plus primary market research and competitive intelligence
• Proven ability to synthesize multiple sources into clear narratives and forecast implications; strong data storytelling and stakeholder influence
• Learning agility and comfort operating end‑to‑end—from hands‑on analysis to org‑level strategy—in lean, fast‑moving environments

Desirable for the role

• Experience with CRM (Veeva) and omnichannel/digital communications in a commercial context
• Exposure to rare diseases and/or specialty medicines
• Experience leading capability uplift or change initiatives (e.g., CX programs)
• Advanced analytics/visualisation skills and familiarity with forecasting approaches

Why Join Alexion, AstraZeneca Rare Disease?

You will join a purpose-led, high-performing team recognized as a Great Place to Work, where your expertise is valued and your voice is heard. We offer an inclusive culture built on integrity, collaboration, and innovation—where you can do the best work of your career while making a meaningful difference for patients.

We celebrate diversity and inclusion AstraZeneca in Australia is an Employer of Choice for Gender Equality (WGEA). We are committed to building high-performing, inclusive, and diverse teams with pay equity, leadership development, and zero tolerance for gender-based harassment. We welcome and consider applicants from all backgrounds, and we value diverse perspectives that help us innovate for patients.

Where can I find out more?
Our Social Media, Follow AstraZeneca on LinkedIn

Visit https://www.astrazeneca.com.au/ and https://www.astrazeneca.com/

For some useful hints and tips, please visit https://careers.astrazeneca.com/application-hints-tips

AstraZeneca in Australia has been formally recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). As an organisation we stand with confidence on our gender equality initiatives including pay equity, leadership development programs, and zero tolerance for gender-based harassment. This achievement exemplifies our commitment to building high performing, inclusive and diverse teams that collaborate across our enterprise, aligned to our values and strategic priority of being a Great Place to Work.

Date Posted

23-Mar-2026

Closing Date

26-Apr-2026

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact [email protected]. Alexion participates in E-Verify.

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