Strategic Implementation Manager

The Strategic Implementation Manager has dedicated responsibility for one of Avery Dennison’s largest, most strategic and most complex accounts. The purpose of this role is to direct, coordinate, and oversee account strategies and customer activity on a regional and global basis to drive profitable, sustainable growth.

Key Responsibilities

• Develop comprehensive, long-term account strategies based on deep knowledge of assigned accounts.
• Cultivate relationships of trust with the most senior levels of client leadership.
• Actively manage stakeholders during pilot phases to ensure a full understanding of the value proposition.
• Serve as the primary leader for the client during onboarding, coordinating internal technical/support teams to support a seamless experience.
• Proactively identify and solve friction points during implementation.
• Collaborate internally across multiple functions including product development, marketing, operations, and technical services to deliver results for customers.
• Conduct and manage post-implementation review, adoption tracking, relationship and "quarterly business reviews" (QBRs)
• Consistently monitor usage rates and user feedback. 
• Lead a team of brand product developers by creating an atmosphere which facilitates high levels of employee engagement, commitment and behaviours that mirror the Avery Dennison Values and principles.

• Bachelor’s degree in business or a related field; Master’s degree preferred. 
• Proven experience in Key Account Management (KAM) within the apparel industry on a global level. 
• Strong business acumen 
• Demonstrated ability to provide strategic leadership and "outside-in" thinking.
• Skilled in value selling and influencing others to drive accountability and results. 
• Excellent communication and motivational skills with a long-term strategic view. 
• Professional fluency in English and Spanish; additional languages are a strong plus.

What we offer

Here's a glimpse of the great benefits you can expect:

• Health & Support:
• *Full Health Insurance: Health insurance with Adeslas for all employees and their children under 25.
• *Employee Assistance Program: Access to Lyra, our confidential Employee Assistance Program, for personal and professional support.
• Professional Development: Benefit from Individual Development Plans and customized training programs tailored to your specific needs.
• Work-Life Flexibility: Alvedro Office: Flexible working hours with free afternoon Fridays.
• Community Engagement: Opportunities to participate in volunteer activities to support Non-Profit Organizations.

Why join Avery Dennison

We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at www.averydennison.com. Our Alvedro site, founded in 1999, is a collaborative and dynamic environment that supports our Solutions Group division and employs approximately 59 talented individuals. Here, we produce Care Labels and Stickers (both Core and RFID) and TexTrace labels for world-class brands. Key functions at this site include Operations, Customer Service, Sales, and Global Commercial teams, offering diverse career paths and opportunities for growth.

Equal Opportunity Employer

Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status. If you are unable to use our online application process due to a disability, please contact us to request an accommodation at [email protected]. In the EMEA region, we foster an inclusive culture through active Employee Resource Groups (ERGs) like Elevate, Unite, and our Mental Health group. Please visit our DE&I page to learn more about our Diversity, Equity & Inclusion approach.