Strategic Customer Growth Lead.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Strategic Customer Growth Lead – Digital Health Italy is responsible for driving the adoption, deployment, and commercial growth of Digital Health solutions across Italy.

Reporting to the Digital Health Leader Western Europe, this role combines business development, clinical workflow integration, and operational execution to ensure digital health solutions are successfully implemented and scaled within hospital environments.Key Responsibilities

Business Growth & Market Development

• Drive adoption and revenue growth of digital health and remote patient monitoring solutions
• Build and manage opportunities with hospitals and healthcare providers
• Support evaluation projects and convert pilots into commercial deployments

Solution Deployment & Strategic Customer Growth

• Ensure successful implementation and adoption of digital health solutions at customer sites
• Develop and execute customer growth plans aligned with clinical and operational goals
• Track program performance through KPIs and regular customer reviews
• Provide guidance on deployment and operational best practices

Clinical Workflow Integration

• Work closely with clinicians and hospital teams to integrate solutions into clinical workflows and patient pathways
• Support use cases such as pre-operative assessment, peri-operative monitoring, and post-discharge follow-up
• Translate clinical needs into value-based business cases and scalable implementations

Stakeholder Engagement

• Build relationships with hospital leadership, clinicians, IT teams, and procurement stakeholders
• Lead customer workshops, training sessions, and implementation activities
• Ensure alignment between internal teams and customer expectations throughout project delivery

Qualifications

• Bachelor’s or Master’s degree in Business, Healthcare Management, Biomedical Engineering, or related field
• 3-5 years experience in healthcare, medical technology, or digital health
• Experience working with hospital systems and clinical stakeholders
• Strong understanding of clinical workflows and healthcare environments
• Experience coordinating cross-functional teams and managing complex customer projects
• Excellent communication and stakeholder engagement skills
• Fluent Italian and English
• Willingness to travel up to 50%
• Clinical background (e.g., nursing or allied health) is considered an advantage

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik:  Italy: 66,000.00 EUR - 99,000.00 EUR |  

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here