Strategic Account Executive – Italy (Public Sector & FSI)

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The Team:
The Expand Account Executive is a core member of our Italian enterprise sales team, responsible for driving growth within existing strategic accounts. This role focuses on expanding the adoption of Celonis solutions in the Public Sector and Financial Services (FSI) verticals. The Expand AE works closely with Value Engineers, Customer Success Managers, and other cross-functional teams to uncover new opportunities, increase account value, and deepen customer relationships.

The Role:
As an Expand Account Executive, your primary goal is to drive revenue growth by expanding existing client relationships. You will work closely with clients to identify opportunities for additional products and solutions, ensuring they realize maximum value from Celonis. You are a trusted advisor, guiding accounts toward new capabilities and broader adoption, and helping the company achieve long-term customer success.

Key Responsibilities:

• Identify, develop, and execute expansion opportunities within assigned accounts in the Public Sector and FSI verticals.

• Build and nurture relationships across multiple levels of client organizations, including executive stakeholders.

• Understand client business objectives and operational challenges, and articulate how Celonis solutions can deliver measurable impact.

• Lead account expansion activities, including upsells, cross-sells, and renewals.

• Collaborate with Value Engineers and Customer Success Managers to design tailored solutions, demonstrations, and presentations.

• Partner with consulting firms, SaaS partners, and other ecosystem players to identify and execute joint expansion opportunities.

• Maintain accurate account plans, forecasts, and CRM records to ensure visibility and alignment across the sales organization.

Qualifications:

• Proven success in expanding existing enterprise SaaS accounts, with measurable revenue growth achievements.

• Strong ability to navigate complex sales cycles involving multiple stakeholders.

• Track record of selling enterprise software solutions to C-level executives.

• Experience collaborating with consulting partners or other enterprise solution providers.

• Excellent communication skills in English and Italian.

• Deep understanding of Public Sector and Financial Services (FSI) markets

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What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.

• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.

• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.

• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.

• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.

• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.

• Collaborate Globally: Join a dynamic, international team of talented individuals.

• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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